Solved

Administrator's Profile deleting

Posted on 2013-06-19
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Last Modified: 2013-08-05
Every night the profile on one of my Citrix server deletes.  It has to rebuild every morning when I log on.  I've checked everything I can think of to check to prevent this.  Any ideas on what might be causing it and a way to prevent it?
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Question by:Michelle Dabney
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6 Comments
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39261025
Hi,

Please try below steps.

Method 1:

Perform System File Checker (SFC) scan which will help you in resolving the issue.
 
 
Run as command prompt with Administrator
type :   sfc /scannow


Method 2:
 
The issue may also occur if the disk that has user profile is damaged.
you can also try a CHKDSK to check the integrity of the hard drive.

Run as command prompt with Administrator

Type : chkdsk /f /r

Please type Y and press Enter.
 
Please restart the computer and let the tool check all drives on the computer.


More troubleshooting steps :

http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

Regards,
~ Manju
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LVL 15

Expert Comment

by:joharder
ID: 39261345
Are you using local profiles, i.e., if you haven't configured any type of profile, you're using a local profile.  That's not a good thing to do because you will have a user profile on each server that is different.

Have you enabled the GPO to delete cached copies of profiles?  Or maybe you have a tool like UPHClean that runs at night?
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Author Comment

by:Michelle Dabney
ID: 39300761
Sfc found no issues.
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Author Comment

by:Michelle Dabney
ID: 39300764
There is a different local admin account on each box and thus different profile. The profile with the issue is the domain admin account.
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Accepted Solution

by:
Michelle Dabney earned 0 total points
ID: 39370131
The only thing I found different was that the one box had had a hot fix installed that the others had not.  Hoping that might be the issue.  I reversed the hot fix, didn't change anything.  So for grins and giggles, I installed the hot fix on one of the others.  It didn't produce the same behavior, so I'm lost on this one.  I guess I'll live with it until the move to 6.5.
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Author Closing Comment

by:Michelle Dabney
ID: 39382095
We'll be upgrading and I've let this question sit for so long, so I'll set it go as is.
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