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Administrator's Profile deleting

Posted on 2013-06-19
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Last Modified: 2013-08-05
Every night the profile on one of my Citrix server deletes.  It has to rebuild every morning when I log on.  I've checked everything I can think of to check to prevent this.  Any ideas on what might be causing it and a way to prevent it?
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Question by:dabneym
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6 Comments
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39261025
Hi,

Please try below steps.

Method 1:

Perform System File Checker (SFC) scan which will help you in resolving the issue.
 
 
Run as command prompt with Administrator
type :   sfc /scannow


Method 2:
 
The issue may also occur if the disk that has user profile is damaged.
you can also try a CHKDSK to check the integrity of the hard drive.

Run as command prompt with Administrator

Type : chkdsk /f /r

Please type Y and press Enter.
 
Please restart the computer and let the tool check all drives on the computer.


More troubleshooting steps :

http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

Regards,
~ Manju
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LVL 15

Expert Comment

by:joharder
ID: 39261345
Are you using local profiles, i.e., if you haven't configured any type of profile, you're using a local profile.  That's not a good thing to do because you will have a user profile on each server that is different.

Have you enabled the GPO to delete cached copies of profiles?  Or maybe you have a tool like UPHClean that runs at night?
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Author Comment

by:dabneym
ID: 39300761
Sfc found no issues.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:dabneym
ID: 39300764
There is a different local admin account on each box and thus different profile. The profile with the issue is the domain admin account.
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Accepted Solution

by:
dabneym earned 0 total points
ID: 39370131
The only thing I found different was that the one box had had a hot fix installed that the others had not.  Hoping that might be the issue.  I reversed the hot fix, didn't change anything.  So for grins and giggles, I installed the hot fix on one of the others.  It didn't produce the same behavior, so I'm lost on this one.  I guess I'll live with it until the move to 6.5.
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Author Closing Comment

by:dabneym
ID: 39382095
We'll be upgrading and I've let this question sit for so long, so I'll set it go as is.
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