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Allowing all users to reserve a conference room in OWA

Posted on 2013-06-19
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Last Modified: 2013-06-25
I have Exchange 2010.  We have conference rooms setup as rooms in Exchange.  I want to allow all users to be able to schedule conference rooms through the Outlook Web Access.

I can view the schedule for the room and reserve it without Outlook.  But When I try to the same through OWA, I get the message "you do not have permission to perform this action"
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Question by:gkotlin
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LVL 41

Expert Comment

by:Amit
ID: 39260047
That's strange. Can you setup a new test conf room and test it with OWA again. Make sure it is a room mailbox, not a normal mailbox. I guess current mailbox is also not a room mailbox.
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Author Comment

by:gkotlin
ID: 39260132
I just created a new room.  It performs the same way.  I can schedule on it in Outlook, but not through OWA.
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LVL 41

Expert Comment

by:Amit
ID: 39260140
Are you trying to open that as additional mailbox?
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Author Comment

by:gkotlin
ID: 39260232
Open that?  What is that?

I go to the calendar for the room in OWA.  Click new to create a meeting or reservation and I get the error.
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LVL 41

Expert Comment

by:Amit
ID: 39260244
can you run and post the result for below command.

Get-mailbox -identity roommailbox | fl
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Author Comment

by:gkotlin
ID: 39260596
The operation couldn't be performed because object 'roommailbox' couldn't be found on 'myserver'
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Accepted Solution

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gkotlin earned 0 total points
ID: 39263482
I figured it out.  I had to right click on the mailbox in the distribution groups list.  I selected manage full access permissions.  I added domain users to full access permissions.  Now all users can open the calendars and reserve rooms.
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Author Closing Comment

by:gkotlin
ID: 39274177
I was able to figure out that it must be a permissions issue since it worked one way, but not another.  I found where to manage permissions for the resource and added the users that need access.  It now works fine.
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