Solved

Time out issue

Posted on 2013-06-19
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Last Modified: 2013-06-19
I have two different machines that are querying a backend database from Excel in EXACTLY the same way and on the same network.

One times out and the other doesn't.

Looking for suggestions on things to check.
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Question by:patriotpacer
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Accepted Solution

by:
eli411 earned 500 total points
ID: 39260045
set the connection string timeout in config file!
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Author Comment

by:patriotpacer
ID: 39260058
>>set the connection string timeout in config file!

Changing the query is not an option at this point.
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Author Comment

by:patriotpacer
ID: 39260087
It's really 5 machines with NO issues and just one machine with an issue.

Wasn't sure if there's anything on the machine that doesn't work that could be checked?  Network card, etc...?
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LVL 2

Expert Comment

by:eli411
ID: 39260248
Most likely is inside the coding with connection string opened.   The SQL Server automatically drop the connection to conserve resource and caused timeout.  I used to manage web servers and database servers and coding and had same issues.  I finally found that the issue was in my coding one day because I forget to close the connection in my coding.  

It is going to be painful to find that line of code or you can extending the SQL Server connection timeout setting!
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Author Comment

by:patriotpacer
ID: 39260269
thx, Eli.

I agree the timeout issue can be extended.  But adjusting the code that connects is the last option at this point.

I want to know why 5 computers have no issues and only 1 computer has an issue.  All on the same network.  Again, only ONE will timeout.  The other 5 have absolutely ZERO issue running the EXACT same query and the exact same time.
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Author Closing Comment

by:patriotpacer
ID: 39260463
don't have time to leave this open.

Might have to go down extending the time out route.
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