HFM Smart View intermittent bug
Posted on 2013-06-19
I'm using the Oracle Hyperion Smart View (version 18.104.22.168.00 - Build 514) Excel add-in (Excel 2003 and 2007) in Ad hoc reporting mode and I'm running into an intermittent bug. Maybe one of you has seen this before and knows what is causing it and can provide a solution or user work-around.
The bug I'm seeing is that periodically, Smart View will stop allowing me to drag dimensions from the POV to the grid on the sheet. Once it stops working, I'm at a loss for how to get it to start working again. I've tried disconnecting and reconnecting and disconnecting, closing and re-opening the spreadsheet, then reconnecting. I just tried disconnecting, closing completely out of Excel, then opening Excel, re-opening the spreadsheet and re-connecting and the Drag functionality came back, but I don't know whether this is a consistent work-around (even if it is a hassle).
Has anybody seen this? Is there a fix or consistent, easy, user work-around?