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website not available

Posted on 2013-06-19
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Last Modified: 2013-07-04
Dear Experts,

I just had a very strange thing happen.  Our company website became unavailable for about half of the workers in office.  However, it is visible from any computers/iPhones from outside.
I tried to clean out cache, reset Internet connection, assign a different IP, reboot the PC, etc.
The ones that cannot see will not get better, and mean while other machines have no trouble seeing this website.

The error message is simply "this site cannot be displayed", no security warnings, nothing.
I tried PC, Mac, iPad, IE, Firefox, Chrome, Safari, and they all seem to to fail for some users.
Please advise.
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Question by:yballan
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Expert Comment

by:IKtech
ID: 39260867
if you ping the website do you get the correct ip address for the webserver?

If not try this command
ipconfig /flushdns
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IKtech earned 500 total points
ID: 39260871
also you can try using the ip address in the address bar of the browser.  What do you have setup for this servers DNS records.
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Author Closing Comment

by:yballan
ID: 39300526
Thank you, that was our issue!!
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