?
Solved

website not available

Posted on 2013-06-19
3
Medium Priority
?
251 Views
Last Modified: 2013-07-04
Dear Experts,

I just had a very strange thing happen.  Our company website became unavailable for about half of the workers in office.  However, it is visible from any computers/iPhones from outside.
I tried to clean out cache, reset Internet connection, assign a different IP, reboot the PC, etc.
The ones that cannot see will not get better, and mean while other machines have no trouble seeing this website.

The error message is simply "this site cannot be displayed", no security warnings, nothing.
I tried PC, Mac, iPad, IE, Firefox, Chrome, Safari, and they all seem to to fail for some users.
Please advise.
0
Comment
Question by:yballan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 3

Expert Comment

by:IKtech
ID: 39260867
if you ping the website do you get the correct ip address for the webserver?

If not try this command
ipconfig /flushdns
0
 
LVL 3

Accepted Solution

by:
IKtech earned 2000 total points
ID: 39260871
also you can try using the ip address in the address bar of the browser.  What do you have setup for this servers DNS records.
0
 

Author Closing Comment

by:yballan
ID: 39300526
Thank you, that was our issue!!
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Internet is a big network which is formed by connecting multiple small networks.It is a platform for all the users which are connected to it.Internet act as platform in different fields. Such as: Internet  as a collaboration platform. Internet  as…
I recently found myself in a Corporate Situation where the client had requested blocking access to any and all websites except his own Domain? Easy? I am sure this would be your answer but their requirement was, this has to be done without using…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question