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PowerEdge 2950 e1216 e1218 codes

Posted on 2013-06-19
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Last Modified: 2013-06-27
I have a PowerEdge 2950 that went down today, and now it's giving 1 of 2 codes: e1216 or e1218.  I remove the power cords, press the power button to drain power, wait a few minutes, etc.  Every time I do that I get either e1216 or e1218 when it gets power again.  I've ordered a new motherboard for it, but is there anything I can try to get it going until then?

e1216: System Board 3.3V PG: voltage sensor for System Board, PFault Fail Safe, state asserted

e1218: Riser 5V Riser PG: voltage sensor for Rise, PFault Fail Safe, state asserted
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Question by:bigbigpig
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Ned Ramsay earned 500 total points
ID: 39261017
If this persists after a power drain as you mentioned above it is a fault on the motherboard.
The error code e1216 is a power regulator fault, not the power supply unit.

Similar post from a Dell admin: http://en.community.dell.com/support-forums/servers/f/956/p/19508162/20370839.aspx

Your best bet is to call dell support and get them out to replace the board.
Sorry!
Ned
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by:bigbigpig
ID: 39272464
I replaced the motherboard and it still has an error, so I ordered a PCI riser card to try that.  If this doesn't work I'm going to scrap it and just get a new one.  It's been out of warranty for 3 years so I'm not interested in dumping a whole lot of money in it, but for $25 I thought the riser card would be worth a shot.  I'll update this when I get that part in and installed.
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by:Ned Ramsay
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Im so sorry for that I was certain it was the motherboard, especially after finding that code on a dell admin post.
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by:bigbigpig
ID: 39282464
The PCI riser card was it indeed.  I replaced it and the server is up again.  The part number, in case anyone else finds this, is H6188, PCI riser card for PowerEdge 2950 II.  Could have been both the system board and the riser card since it was a different error after replacing the system board.
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by:Ned Ramsay
ID: 39282629
Glad you got it sorted.
Thanks for the points!
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