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Exchange 2003 Storage Group wont mount after reboot

Posted on 2013-06-19
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Last Modified: 2013-06-24
Hi there

We have a Storage group that wont mount, throwing out ESE events 494 and 454.

The following has been checked:

eseutil /mh on on DBs in that store......all are in clean shut down and no logs are required

eseutil /ml e00 on the log for that SG..... all logs intact no errors

the edb and stm files seem intact and are in the correct locations

what next? we have been having issues with he backups on this SG, as a result there is a large number of log files. could this be the problem?

Help!
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Question by:jafar54
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6 Comments
 
LVL 1

Author Comment

by:jafar54
ID: 39261400
is it as simple as moving out the transaction logs as detailed here..... http://www.zerohoursleep.com/2009/09/give-me-2-minutes-and-ill-save-you-hours-of-exchange-troubleshooting/ ??
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Expert Comment

by:Alexander Kireev
ID: 39261472
Hello,

Do you have enough free disk space on Drive with transaction logs? If so, a lot of logs files is not problem.

All Exchange services works?

Could you send the full error event text?

If your database not large, you can copy to temp folder and try to repair main database with "eseutil /p D:\Database\DB01.edb".
After repair you must defrag the database with "eseutl /d D:\Database\DB01.edb".

Repair: http://technet.microsoft.com/en-gb/library/aa997152%28v=exchg.80%29.aspx
Defrag: http://technet.microsoft.com/en-gb/library/aa997972%28v=exchg.80%29.aspx
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LVL 1

Expert Comment

by:gkousikan
ID: 39261521
It seems database path is missing.  Please refer this article and also check any Hard Disk bad sector issue.

http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.5.6940.0&EvtID=494&EvtSrc=ESE
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Accepted Solution

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jafar54 earned 0 total points
ID: 39261647
So this was resolved by the following:

- stop info store
- copy out all non .edb and .stm files to TEMP folder
- copy out all logs for the SG to Temp folder
- restart info store service
- mount DB
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LVL 1

Author Comment

by:jafar54
ID: 39261648
Does anyone know if there is a limit as to the number of log files once can gather when using circular logging. ie if your backup doesn't run and truncate those logs, could this eventually cause such a problem?
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Author Closing Comment

by:jafar54
ID: 39270720
the fix
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