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goodkFlag for United States of America

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on my website the pdf file is not pulling up.

http://aceyourplace.com/aypv1/Prod/ForSale.aspx

 "click here for the details" is suppose to open a pdf file and it is not opening!

please help. thanks

I talked to godaddy.com and they are not helping
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Dave Baldwin
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You appear to have a 'redirect' to your home page when a file is not found so it is not possible to troubleshoot your problem.  Turn that off and maybe we can help.
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ASKER

Hi Dave,

I do not know how to turn the redirect off.  

I looked at my directory and the pdf file exists.  Is there any other way to confirm that?

I am thinking that due to some generalized security it is unable to fetch the pdf file from the server and display.  Not sure if I am right?
Hmm... looks like I was wrong.  I put in a known bad address and got a 404 File Not Found page.  Something else is going on and your code is hiding it from us.  You need to either post your code or hire someone to fix it.  We can't see enough by looking at your link to help you.
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ASKER

<a href="../Pictures/5SiennaLakeBrochure.pdf"
 target="_blank" >click here for the details</a>

That is all I have behind the click, should work? not sure what is happening
But it is obvious that it not only isn't working, it's not showing an error and it is immediately going back to the original page.  Something else is going on.  I was not able to create a direct link to the file.  That also ended up back at the main page.  You may need to hire someone to deal with this.  There are non-obvious things happening.
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ASKER

does the server deal with the pdf file differently?

this has worked very well for a long time.  the webside admin apparently has made some security changes and now the pdf file is not coming up.

my webhost is godaddy.com
You need to talk to the "website admin" about fixing it since they 'broke' it.  Being on Godaddy has nothing to do with it, I have quite few sites on Godaddy without these kinds of problems.
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ASKER

good to know that.

do you also have a pdf file which opens ok by clicking on godaddy.com?
Yes.  Your problem has nothing to do with Godaddy.  It is a programming problem on your site.  Which is why the Godaddy techs aren't going to help you with it.  They keep the servers running, actual programming issues are your problem.
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ASKER

http://localhost:59314/Pictures/5SiennaLakeBrochure.pdf

It is exactly same thing but works just fine on my pc (as a server)
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Dave Baldwin
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not sure what is going on