How do I succesfully install windows updates when it gives me errors in the Windows Update menu under control panel
Good evening experts,
I just bought a brand new HP 2000 Notebook PC and it came with the non professional version of Windows 8. We here at the Boys & Girls Clubs of Monterey County are still using Windows 7 , so I had to downgrade the OS using my handy USB stick. Everything install just fine. I even used my copy of driver genius to get the drivers I needed for the downgrade. Now I am at a point where I want to install windows updates and it gives the following error:
It says the WU service is not running but I checked :
so something else is going on.
your help in this matter is appreciated.\
I just bought a brand new HP 2000 Notebook PC and it came with the non professional version of Windows 8. We here at the Boys & Girls Clubs of Monterey County are still using Windows 7 , so I had to downgrade the OS using my handy USB stick. Everything install just fine. I even used my copy of driver genius to get the drivers I needed for the downgrade. Now I am at a point where I want to install windows updates and it gives the following error:
It says the WU service is not running but I checked :
so something else is going on.
your help in this matter is appreciated.\
The easiest way is to run Microsoft Fix It from:
< http://support.microsoft.com/kb/2730071 >
Before that check to see if the Background Intelligent Transfer Service is also started and running.
< http://support.microsoft.com/kb/2730071 >
Before that check to see if the Background Intelligent Transfer Service is also started and running.
Is your Windows activated? Have you check Windows Action Center (Control Panel) for any issues?
If the fix doesn't work download Windows 7 SP1 from the link below. Install it and try running updates again.
http://www.microsoft.com/en-za/download/details.aspx?id=5842
If the fix doesn't work download Windows 7 SP1 from the link below. Install it and try running updates again.
http://www.microsoft.com/en-za/download/details.aspx?id=5842
ASKER
Fix didn't work either from the link or the do it yourself. I will now try Dirkmare's solution to install service pack sp1
ASKER
Dirkmare's solution didn't work either. I would hate to have to re-install the operating system or even worse put Windows 8 basic back on it , which would render it useless to me in terms of networking it into the rest of my workgroup environment.
ASKER
The Windows troublshooter gives me this message:
Perhaps this can shed some light on the issue at hand.
Perhaps this can shed some light on the issue at hand.
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ASKER
Worked like a charm. Great work aadih.
Great. You did all the work and fixed it. :-)
http://support.microsoft.com/kb/2730071