Solved

Possible virus with google javascript

Posted on 2013-06-19
8
780 Views
Last Modified: 2013-11-22
In all of my browsers, IE10, Firefox21, Chrome, when I click to go to a new page (e.g. an Experts Exchange search), I often get sent to a different page (e.g. the Meatworks).

I can fix this in Firefox by disabling every advertising script with google in the name. I can't use IE or Chrome because they do not allow users to disable Ads.

However, I am perplexed that no-one else seems to have this problem, so I suspect I have a virus or some other kind of malicious software.

I have Microsoft Security Essentials which seems to keep me safe, apart from this problem.

Any suggestions.
0
Comment
Question by:GrahamDLovell
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 83

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 250 total points
ID: 39261575
Run a full scan.  You have something called a 'Google Redirect Virus'.  If MSE doesn't find and remove it, we can suggest other things that will.
0
 
LVL 81

Accepted Solution

by:
David Johnson, CD, MVP earned 250 total points
ID: 39261640
try malwarebytes (http://www.malwarebytes.org) and scan your computer.
0
 

Author Comment

by:GrahamDLovell
ID: 39264611
Here is progress so far:

MSE didn't find anything. Malwarebytes' rapid scan also didn't find anything that MSE hadn't disabled, but a full scan found one item in an old recovery section of the disk, and I have removed it. Here is the log entry:

..\Program Files\Microsoft.NET\SDK\v1.1\QuickStart\howto\samples\xml\xmlnamespace\cp\XmlNameSpace.exe (Adware.StatBlaster) -> Quarantined and deleted successfully.

I don't get the redirects now, although I still get the annoying ads, except in Firefox, where AdBlock Plus seems to be effective.
0
PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

 
LVL 83

Expert Comment

by:Dave Baldwin
ID: 39264645
You should examine all your addons.  I suggest you remove anything you are not using.  And almost all 'toolbars' are spyware and some are used to deliver ads and popups to you.  I don't allow ANY toolbars on my computers, not Google or Bing or Yahoo or any others.
0
 

Author Comment

by:GrahamDLovell
ID: 39264658
I agree. Everyone seems to want to add a toolbar to my browsers.
0
 
LVL 83

Expert Comment

by:Dave Baldwin
ID: 39264673
When you go to a new page, every toolbar you have 'phones home' to tell it's master where you are so they can add to your 'advertising portfolio'.  Toolbars are better than tracking cookies for the advertisers.
0
 

Author Comment

by:GrahamDLovell
ID: 39378747
The problem with the "Google redirect" virus has re-emerged, and the program I thought that I had removed is still there. It is XmlNameSpace.exe. Now removed again, and the problem dropped back a step: it doesn't redirect.

However, IE still came up with bogus adverts.

I then tried removing all of the IE Add-Ins for which I didn't recognize the company name (using the menu option in Tools). I also disabled PlusIEEventHelper Class (purporting to be from Zeon Corporation).

This seems to help. I am not sure why. Any comments anyone
0
 
LVL 83

Expert Comment

by:Dave Baldwin
ID: 39378758
Then I suggest using ComboFix from Bleepingcomputer http://www.bleepingcomputer.com/download/combofix/ (Not from anywhere else!).  Run it then run MalwareBytes again.  This will take a while but I have found it to be the most effective combination of scans.  Of course, you have to be careful where you are going on the internet and what you are clicking on to avoid getting it again.
0

Featured Post

Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question