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Citrix Printing

Hi Experts,

We have a client, who uses citrix and our hosted terminal server. They are experiencing a number of printer issues with this setup, such as printing multiple pages results in corruption of the print

Presently, citrix manages the client side printer, no print drivers are installed on the server

However due to these problems i began to read into apply them, and how citrix behaves

Im reading alot of conflicting material though? Some say don't load the print drivers on the server, some say for them to use native drivers, others say you must load them?

What is best practice for this scenario?
If i were to install the print drivers, do i just install them like for like and then leave citrix to manage it (i read citrix checks for the drivers, if it cant find them it then uses its own universal ones?)

Please help
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James Glen
Asked:
James Glen
1 Solution
 
apreedCommented:
If you're having a specific issue with the Universal driver, then installing the specific print driver is a good plan.
Don't uninstall the existing driver, just add the new driver. Citrix should use it as long as your print driver configuration says "Use universal driver only if requested driver is unavailable."
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James GlenIT EngineerAuthor Commented:
Hi Apreed, Cheers for clearing that up :)
I believe the issue is now resolved
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