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SBS 2008 VSS/Exchange Errors in Application Log

Posted on 2013-06-20
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Last Modified: 2013-10-14
My client's SBS 2008 server is logging the following error multiple times a day. I've spent some time researching online without any success.

Thanks in advance.

VSS Event ID 12289
Volume Shadow Copy Service error: Unexpected error VSS_E_WRITER_STATUS_NOT_AVAILABLE. An older active writer session state is being overwritten by a newer session. The most common cause is that the number of parallel backups has exceeded the maximum supported limit.  hr = 0x80042409.

Operation:
   PostSnapshot Event

Context:
   Maximum supported sessions: 64
   Completed sessions: 8
   Active sessions: 64
   Aborted sessions: 0
   Writer failed sessions: 0
   New snaphot set: {bfceb09c-6b3e-49af-9317-d4438569f2d7}
   Old snapshot set: {918adda9-71aa-4e00-b279-21d841aff4b7}
   Old operation: 1013
   Old state: 5
   Old failure: 0
   Execution Context: Writer
   Writer Class Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Name: SqlServerWriter
   Writer Instance Name: SQL Server 2005:SQLWriter
   Writer Instance ID: {f124adcc-a569-47c0-ba2f-539febaafcae}

MSExchangeIS Event ID 9702
Exchange VSS Writer (instance bfceb09c-6b3e-49af-9317-d4438569f2d7:719) failed with error code 1295 when processing the post-snapshot event.
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Comment
Question by:kackland
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10 Comments
 
LVL 22

Expert Comment

by:David Atkin
ID: 39262550
Hello,

Can you open an elevated command prompt and run the following command please:

vssadmin list writers

Paste the results on here.

Have you tried manually restarting the SQL Server VSS Writer service and the Exchange services?  Followed by a manual backup (via the SBS console)?
0
 

Author Comment

by:kackland
ID: 39262775
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {665c56de-2e53-499f-9a7c-cb97690dfdb7}
   State: [1] Stable
   Last error: Non-retryable error

Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {f124adcc-a569-47c0-ba2f-539febaafcae}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'SharePoint Services Writer'
   Writer Id: {c2f52614-5e53-4858-a589-38eeb25c6184}
   Writer Instance Id: {40a6f65a-6f4f-40f1-b839-928e94cb0e4f}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'FSRM Writer'
   Writer Id: {12ce4370-5bb7-4c58-a76a-e5d5097e3674}
   Writer Instance Id: {876fa625-27ba-4bb5-8e54-db8f6816535b}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'FRS Writer'
   Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Writer Instance Id: {d2bb909b-e355-4086-86d9-b7b182a6e703}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {72f92c46-6dbd-4f6f-a12a-8c3bc5db652e}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {54bdfc12-6308-41da-8640-71e920584705}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {25047e55-729d-4328-9145-51d172afd90c}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {e7868b3e-3020-4a52-820c-2aa661064342}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Certificate Authority'
   Writer Id: {6f5b15b5-da24-4d88-b737-63063e3a1f86}
   Writer Instance Id: {4d4da2cb-2efb-41cb-9fb3-b5eee46f3687}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {d3808964-4cc5-4c4f-a904-c8397e61f628}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {f4422121-faec-4626-8143-b066c99ab61d}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {aabc6153-ee63-4c81-b4f5-043554fa0f36}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Microsoft Exchange Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {b8b75cba-9ea4-4d7d-aa1a-96eb6b68a63b}
   State: [5] Waiting for completion
   Last error: Retryable error

Writer name: 'NPS VSS Writer'
   Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Writer Instance Id: {cdff08eb-f294-4e95-9498-bf2f8195775c}
   State: [1] Stable
   Last error: Non-retryable error

Writer name: 'Dhcp Jet Writer'
   Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
   Writer Instance Id: {6cc4d8e0-f1d7-41c1-bbf1-154816d1b8c6}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'TS Gateway Writer'
   Writer Id: {368753ec-572e-4fc7-b4b9-ccd9bdc624cb}
   Writer Instance Id: {bfe98f87-efef-4be8-87fd-5f46159ac18a}
   State: [1] Stable
   Last error: Non-retryable error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {0a95773f-da90-4bfe-ae52-96efc8c54540}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {36e17629-5280-4438-914c-8fec65bdf46a}
   State: [5] Waiting for completion
   Last error: No error

As for restarting both services and running a manual backup I haven't done however can do if you believe its worth while. Do you know which Exchange services specifically would need restarting?

Thanks again.
0
 
LVL 22

Expert Comment

by:David Atkin
ID: 39262904
Are you in a position where you can restart the server?  This will restart all the required services and all the writers.

It maybe easier than trying to restart all of the individual writers.
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Author Comment

by:kackland
ID: 39277875
Sorry for the delay. Rebooted the server overnight yesterday. Now getting the following errors in the application log.

Warning - Perflib - Event ID 2003 - looking into this one as it obviously relates to Fujitsu ServerView.
The configuration information of the performance library "C:\Windows\system32\sqlctr90.dll" for the "MSSQL$SQLSERVERVIEW" service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted.

Error - MSExchangeIS - Event ID 9702
Exchange VSS Writer (instance 93dc45d7-5c32-47dd-b0db-f7d2b3094504:1) failed with error code 1295 when processing the post-snapshot event.

Error - ESE - Event ID 2007
Information Store (2892) Shadow copy instance 1 aborted.
For more information, click http://www.microsoft.com/contentredirect.asp.

Error - VSS - Event ID 8194
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Writer Name: NPS VSS Writer
   Writer Instance ID: {660f3c90-6ad7-4fd9-a2cc-78fa4290fddb}

Warning - MSExchangeIS Mailbox Store - Event ID 9871

There is an online maintenance overlap for database "First Storage Group\Mailbox Database". Please revise the online maintenance schedule.
0
 
LVL 22

Expert Comment

by:David Atkin
ID: 39277915
can you give us a 'vssadmin list writers' again please
0
 

Author Comment

by:kackland
ID: 39278305
Here tiz...

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {729a7d7c-4f77-4242-8b40-0f446042c798}
   State: [1] Stable
   Last error: Non-retryable error

Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {04cabc4c-4c04-40af-88fe-11c604179b54}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'SharePoint Services Writer'
   Writer Id: {c2f52614-5e53-4858-a589-38eeb25c6184}
   Writer Instance Id: {5627f066-d7f1-4fa0-ba9d-83e766a0b40f}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'FSRM Writer'
   Writer Id: {12ce4370-5bb7-4c58-a76a-e5d5097e3674}
   Writer Instance Id: {e6bb861a-1036-40d8-aff2-36d7855b9e2d}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'FRS Writer'
   Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Writer Instance Id: {d6fa18e4-3ed9-4503-95c8-cf8adaf928f7}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {eeb42daf-d822-4b6f-9752-48de97170dfe}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Dhcp Jet Writer'
   Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
   Writer Instance Id: {f1508da8-c969-4cdd-96c2-759d61d9bfdd}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {a3483a36-a4f1-4d74-8467-f54b8e55087a}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {1a49ed0c-4f79-4b7b-bd4e-3ecfaeca67d2}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {2bc5237f-e474-4a3b-8ad6-ad9a7c3e380e}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Microsoft Exchange Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {d585e719-4656-403d-9a2e-bb5fe6111ec7}
   State: [5] Waiting for completion
   Last error: Retryable error

Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {888a67c6-ffd0-40b3-a01c-7fccc2df7f24}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {bdc76c65-2e9a-4553-a19d-f6876ae7478e}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {9ad6118f-f26d-4045-80c2-aaf2903ee657}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {8e06c94c-34b8-4121-b9f5-c25a56b0646a}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Certificate Authority'
   Writer Id: {6f5b15b5-da24-4d88-b737-63063e3a1f86}
   Writer Instance Id: {cf20a707-ba2d-4cbc-905e-06fc4f1f84a8}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'NPS VSS Writer'
   Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Writer Instance Id: {660f3c90-6ad7-4fd9-a2cc-78fa4290fddb}
   State: [1] Stable
   Last error: Non-retryable error

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {d21e7054-2711-460d-8926-cce5693e6ebb}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'TS Gateway Writer'
   Writer Id: {368753ec-572e-4fc7-b4b9-ccd9bdc624cb}
   Writer Instance Id: {73a2df29-3969-4179-af31-f4b55745c904}
   State: [1] Stable
   Last error: Non-retryable error
0
 

Author Comment

by:kackland
ID: 39324484
Any ideas? Exchange related?
0
 
LVL 22

Expert Comment

by:David Atkin
ID: 39325115
Hello,

Sorry for the lack of response, I have a few questions monitored and must have missed your previous update.

Have you tried doing a manual backup via the SBS wizard?  If so, do you get the same errors.

The Exchange Writer is failung yes.  We may want to try and re-registed the VSS Dll's but can you confirm if the manaual backup works first?

VSS problems are fairly common but can some times be a pain.
0
 

Accepted Solution

by:
kackland earned 0 total points
ID: 39559575
Eventually determined that the issue was caused by VSS timing out. This was caused by a 3rd party application on the server which has since been removed therefore lessening the load on this particular server. Backup has worked fine since.
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Author Closing Comment

by:kackland
ID: 39570350
This resolved the problem.
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