On a client's system they suddenly started getting the message that they couldn't send an email because the data file was missing. But, there is a data file there. He could receive email but not send. However, in the account setup, in Outlook, I could successfully send/receive a test email. There is only one email account, but in Outlook there are 2 data files listed and they are the same file. Also, in the folder column the email address is listed twice. (They're duplicates of each other.)
I fixed the issue by simply changing the default data file to the other one.
Here's the question:
I want to clean this up and have only 1 data file listed in Account Settings so, should I just "remove" one of them? My fear is that I've done things like this before and magically BOTH disappear and have to be re-added. And somehow, it's never quite right again.
Suggestions and insight greatly appreciated!!