Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Bios message: Management platform in manufacturing mode

Posted on 2013-06-20
4
Medium Priority
?
3,345 Views
Last Modified: 2013-09-21
A couple of days ago, I had a dead motherboard for a HP Z420 wich I sent into RMA and got another one.  The new motherboard booted fine but I got the following BIOS message:

Management platform (ME) in manufacturing mode

At first glance there are no other symptoms but after digging a bit, it keeps me from pushing Bios configuration settings automatically in windows using a config file wich I can do fine on all other machines.  I have to configure the Bios manually.  Also I found out that if I move the FDO jumper on the motherboard to flash the management engine hoping to fix this, I get the following error message:

error - global valid is not set, please power cycle the system.

I tried calling HP support, a technician even came on site to check it and he was not able to fix this.

2 days later, received another RMA motherboard for another Z420 (different PC) and the bios is also in this manufacturing mode.  Anyone knows how to fix this?
0
Comment
Question by:BenFontaine
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 26

Assisted Solution

by:pony10us
pony10us earned 1000 total points
ID: 39262743
Try going into BIOS and pressing Alt+F to turn off manufacturing mode.
0
 

Expert Comment

by:Samwell
ID: 39492121
is there any update to this request?
0
 

Accepted Solution

by:
BenFontaine earned 0 total points
ID: 39496070
HP Asked me to create a RMA request form and they sent me another motherboard. By then it was too late to try Samwell's solution
0
 

Author Closing Comment

by:BenFontaine
ID: 39511232
Since I could'nt try pony10us's solution, I marked mine as the best solution.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

pc, laptop  monitor connection configurations
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question