I have a user that said she sent a few e-mails on Monday between 10:44AM and 3:04PM. When we look in the sent folder, there are no e-mails between that time. Some of the e-mails sent during that time frame were received and some were not.
Why might some e-mails not show up in outlook and some fail to send?
I tried logging the user into OWA to see if the sent messages are there but they are not. I am still wondering if it is a local issue and if I may need to create a new outlook profile for that user.