jamesjweg
asked on
iPrint Error 0x406
Two days ago my iPrint server stopped printing. The print manager was no longer running.
When I started it with:
I would see:
That was repeated several times over a few minutes in /var/opt/novell/log/iprint
We are running Equitrac for print accounting, it uses the
The remaining printers work fine unless I put in the accounting load string. I am able to create a new printer and it works as long as I do not add the account load string. Some other errors along the way indicated LUM/namcd/LDAP errors due to an expired certificate, I believe I have that resolved but this issue with the printers remains.
I have been unable to determine why some printers work and others don't. Any ideas would be greatly appreciated.
James.
Screen-shot-2013-06-20-at-2.29.5.jpg
When I started it with:
rcnovell-ipsmd start
I would see:
WARNING A child process has gone or the iPrint Manager has just experienced a fatal error. It will be restarted by its monitor process.
That was repeated several times over a few minutes in /var/opt/novell/log/iprint
FATAL A child process has gone or the iPrint Manager has had a fatal error and has been auto-restarted 5 times within the last hour. There appears to be a repetitive problem occurring. The iPrint Manager is exiting.
We are running Equitrac for print accounting, it uses the
eqacctgaccounting load string, when I removed this from all printers the print manager will stay up. However there are several printers which do not show in /ipp but still exist in eDir. When I try to open them in iManager I get this error:
Error Request (CLIENT_ERROR) - bad status code (0x406)
IPP Error: 0x406
The remaining printers work fine unless I put in the accounting load string. I am able to create a new printer and it works as long as I do not add the account load string. Some other errors along the way indicated LUM/namcd/LDAP errors due to an expired certificate, I believe I have that resolved but this issue with the printers remains.
I have been unable to determine why some printers work and others don't. Any ideas would be greatly appreciated.
James.
Screen-shot-2013-06-20-at-2.29.5.jpg
SOLUTION
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ASKER
I rebooted server after fixing the certs.
rpm -qa |grep iprint
James.
rpm -qa |grep iprint
novell-iprint-client-6.2.20090929-0. 5
yast2-novell-iprint-2.14.8-61
novell-iprint-migration-6.2.20091001 -0.5
novell-iprint-iprntman-6.2.20090908- 0.5
novell-iprint-server-6.2.20091005-0. 5
novell-iprint-management-6.2.2009092 4-0.6
James.
SOLUTION
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ASKER
I am running OES2sp2, honestly iPrint has just worked so it's been neglected on updates. I am trying to work trough the update path but am getting a expired SSL cert from update.novell.com. When I get that figured out I'll get this machine up-to-date.
James.
James.
ASKER
The box is now patched up to date and the problem is still there and has not changed. Any more ideas?
James.
James.
ASKER
FYI, current info is:
iPrint:~ # cat /etc/SuSE-release
SUSE Linux Enterprise Server 10 (i586)
VERSION = 10
PATCHLEVEL = 4
iPrint:~ # cat /etc/novell-release
Novell Open Enterprise Server 2.0.3 (i586)
VERSION = 2.0.3
PATCHLEVEL = 3
BUILD
iPrint:~ # rpm -qa | grep iprint
novell-iprint-iprntman-6.3.20110909- 0.7
yast2-novell-iprint-2.14.8-66
novell-iprint-migration-6.3.20121204 -0.7
novell-iprint-server-6.3.20130430-0. 7
novell-iprint-management-6.3.2012121 8-0.7
novell-iprint-client-6.3.20130430-0. 7
ASKER
Ok, I got desperate and was going to delete and recreate all the affected printers. I had tried this once with one of the affected printers and it worked. Now that I have updated I get this:
When I try to delete the old printer. Right now I am removing my hair one handful at a time.
James.
Error: Delete Print Objects Failure
You have insufficient rights for this task.
When I try to delete the old printer. Right now I am removing my hair one handful at a time.
James.
James
Confirm that your login is listed as an operator as well as a manager of any printer object you wish to delete.
Since the updates were put in will the ipsmd start properly? Is it possible the iPrint database is corrupt and needs to be rebuilt?
Do you have the ability to open a service request with Novell? I can for you if not but I'm not sure how you'll contact me. EE won't let me post contact info as doing so defeats the purpose of the forums.
Scott
If you can see my profile you may find my contact info but I'm not sure if you can see it.
Confirm that your login is listed as an operator as well as a manager of any printer object you wish to delete.
Since the updates were put in will the ipsmd start properly? Is it possible the iPrint database is corrupt and needs to be rebuilt?
Do you have the ability to open a service request with Novell? I can for you if not but I'm not sure how you'll contact me. EE won't let me post contact info as doing so defeats the purpose of the forums.
Scott
If you can see my profile you may find my contact info but I'm not sure if you can see it.
ASKER
That user is a operator and a manager, it is the user which created the object in the first place. ipsmd is running. How would I determine if it is the iPrint db? I am starting wonder if I need to start over with a fresh install?
James.
James.
ASKER CERTIFIED SOLUTION
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ASKER
ZENandEmailguy's input as helpful, but there was ultimately no solution found.
James.
James.
ASKER
But I think I have the expired cert issues resolved.
James.