asked on

rpc server unavailable

Hi, we are having with our small business server 2011 where it seemed like every saturday the resources become unavailable on the server and we would have to reboot for Monday start of business. Then it happen again yesterday. It seems like it runs out of resources as I'm writing to you then goes back to normal at the very least. Like my RDP session temporary disconnects then resumes but for the most part when it's down, the server down, down. Like we try to get into a RDP session or connect to the shares or view email from outlook and they are all disconnected. The server is still visibly up but it needs to reboot to fix things. Also, we try to use the manage computer option to remote in and it says "RPC server unavailable" Please help!

Shane McKeown

Have you run the 'Fix My Network' in SBS Console

SBS Console - Network - Connectivity - Fix My Network(right hand column)

Run that and report what is finds

Also post output of

ipconfig /all

from the server

Is this a new build? Or how long has server been up and running - or how long this issue been around?

snoopaloop

ASKER

Nope. I will try next time it goes out. The server has been around for like 8 months. The issue is 2 weeks old.

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtr
Physical Address. . . . . . . . . : E0-DB-55-03-50-
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::14b9:a052
Link-local IPv6 Address . . . . . : fe80::f37e:7927
IPv4 Address. . . . . . . . . . . : 10.68.50.200(Pr
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.68.50.253
DHCPv6 IAID . . . . . . . . . . . : 249617237
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-

DNS Servers . . . . . . . . . . . : fe80::f37e:7927
10.68.50.200
NetBIOS over Tcpip. . . . . . . . : Enabled

Shane McKeown

Run the Fix My Network now...no need to wait until it goes out...want to see if there are underlying issues that need fixed

ipconfig looks all ok

snoopaloop

ASKER

it says it could not configure the router and something about the exchange smtp ports. These are not issues and unrelated to the problem. Any other ideas?

Shane McKeown

Cool...

This happens EVERY Saturday? What tasks are running at that time?
2 weeks ago - what was installed? Updated? Changed? Anything?

Shane McKeown

Also when it does lock up - and you reboot - what shows up in Event viewer? App and System event log - that's the starting point to see what is being reported

snoopaloop

ASKER

The server actually doesn't freeze. The network resources are no longer available. My coworker didn't bring up anything in the event log but I'll check next disconnect.

Shane McKeown

Ok, you didn't answer my other questions...

This happens EVERY Saturday? What tasks are running at that time?
2 weeks ago - what was installed? Updated? Changed? Anything?

If this happens at a REGULAR time each week that points to a task running(backup for instance) - can you confirm that nothing is scheduled to run on Saturdays?

If this started 2 weeks ago that usually means something was changed...or something broke(again event viewer is your help here as it should show multiple issues - especially if you are getting 'rpc unavailable')

What AV have you installed on it?

snoopaloop

ASKER

Nothing was installed, updated, or changed that triggered it. It's currently not disconnecting clients from their resources at length where we are getting calls. Nothing shows up in the event viewer that indicates something fishy. Eset admin console is installed along w the file server protection.

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snoopaloop

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snoopaloop

ASKER

No other resolution worked.