Solved

Samsung Verizon Cell Phone booster not working with Apple Extreme Router

Posted on 2013-06-20
4
893 Views
Last Modified: 2013-06-28
I have a Samsung Verizon cell phone booster (SCS-2UOL) and an Apple AirPort Extreme base station ( A1408).  Both are connected to my DSL router.  The router only has one ethernet port.  The problem I'm having is the Samsung booster will not connect.  All other devices connect with no issue, iPhone, iPad and iMac.  Thanks in advance.
0
Comment
Question by:1namyln
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 39274529
Use Airport Utility to check the IP address of your Airport Extreme. If it is in one of the following three ranges:

192.168.0.0 - 192.168.255.255
172.16.0.0 - 172.31.255.255
10.0.0.0 - 10.255.255.255

then your problem is that you are doing "double NAT" and you need to reset your Airport Base Station to Bridge Mode (under the Network Tab change Router Mode from "DHCP and NAT" to "Off- Bridge Mode").
0
 
LVL 1

Author Comment

by:1namyln
ID: 39274733
I've attached this device to another router, non apple and the same problem occurs. I believe the device may be faulty.
0
 
LVL 53

Expert Comment

by:strung
ID: 39274877
Does it work if you attach it directly to your DSL router? If it does, it is not defective and the problem is likely double NAT as I said above.

What is the IP address of your Airport Extreme?
0
 
LVL 1

Author Comment

by:1namyln
ID: 39285303
Device is faulty and one month out of warranty.  :(  Thanks for your assistance.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Wireless coverage 7 137
Mac monitoring software required for hardware and services, RMM type 4 77
Safari HomePage - El Capitan 1 119
Questions on DEP 3 84
Create a default user profile for Mac OS X 10.7/10.8 Create a user account on OS X that will be a template for every other user of that computer. I usually call it “profile” and make it an administrator account for the time being. 1. Install a…
Smartwatches: just a fashion accessory or a useful device for all? The Apple Watch (http://www.apple.com/watch/) was launched in April of 2015 and has become a new way for iPhone users to stay connected. Ranging from $349 to $17,000, the Apple Watch…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question