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Samsung Verizon Cell Phone booster not working with Apple Extreme Router

Posted on 2013-06-20
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Last Modified: 2013-06-28
I have a Samsung Verizon cell phone booster (SCS-2UOL) and an Apple AirPort Extreme base station ( A1408).  Both are connected to my DSL router.  The router only has one ethernet port.  The problem I'm having is the Samsung booster will not connect.  All other devices connect with no issue, iPhone, iPad and iMac.  Thanks in advance.
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Question by:1namyln
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strung earned 2000 total points
ID: 39274529
Use Airport Utility to check the IP address of your Airport Extreme. If it is in one of the following three ranges:

192.168.0.0 - 192.168.255.255
172.16.0.0 - 172.31.255.255
10.0.0.0 - 10.255.255.255

then your problem is that you are doing "double NAT" and you need to reset your Airport Base Station to Bridge Mode (under the Network Tab change Router Mode from "DHCP and NAT" to "Off- Bridge Mode").
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by:1namyln
ID: 39274733
I've attached this device to another router, non apple and the same problem occurs. I believe the device may be faulty.
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Expert Comment

by:strung
ID: 39274877
Does it work if you attach it directly to your DSL router? If it does, it is not defective and the problem is likely double NAT as I said above.

What is the IP address of your Airport Extreme?
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by:1namyln
ID: 39285303
Device is faulty and one month out of warranty.  :(  Thanks for your assistance.
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