Solved

Blue Screen of Death at Random Times

Posted on 2013-06-20
14
325 Views
Last Modified: 2013-09-05
Hi guys!

I have a computer that is crashing very randomly and giving me the blue screen of death. I have enough knowledge on how to retrieve the mini dump files, but I have no idea what program is causing the issue.

Can anyone here read these files and tell me exactly what is causing the problem?

Ok, so now I can't upload dmp files to Experts Exchange anymore?

Can anyone tell me what I should do if I can't upload them.
0
Comment
Question by:RedFoxIT
  • 6
  • 4
  • 3
  • +1
14 Comments
 
LVL 24

Expert Comment

by:smckeown777
ID: 39264379
You can't upload dmp files? Why not? I've uploaded them before fine...

Worst case zip them and then attach so we can see and help...
0
 

Author Comment

by:RedFoxIT
ID: 39264382
I'm getting an error that says:

The extension of one or more files in the archive is not in the list of allowed extensions: 062013-40575-01.dmp - Shortcut.lnk
0
 

Author Comment

by:RedFoxIT
ID: 39264386
Is it because it's a shortcut? I'm going to feel really dumb if that's the case.
0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 
LVL 24

Expert Comment

by:smckeown777
ID: 39264387
Not sure what 'shortcut.lnk' is...

Zip the files up and then upload
Select the 4 or 5 dump files - right click - Send to compressed folder
Then attach that file to the post
0
 
LVL 24

Expert Comment

by:smckeown777
ID: 39264390
Sounds like it... ;)
0
 
LVL 48

Expert Comment

by:dbrunton
ID: 39264392
Also try the Nirsoft Event Viewer http://www.nirsoft.net/utils/my_event_viewer.html

That might give enough information.
0
 

Author Comment

by:RedFoxIT
ID: 39264421
Alright...well, after making a  fool of myself, here are the files.
061713-22807-01.zip
062013-40575-01.zip
0
 
LVL 24

Expert Comment

by:smckeown777
ID: 39264472
Have you ran Memtest on this machine?

Dumps are random(pointing to Media player and ntkrnlmp.exe) so nothing concrete...but they are 'memory related' errors so first thing I'd do is check ram

www.memtest86.com

Download - burn to cd - run it, see what it reports...
0
 
LVL 92

Expert Comment

by:nobus
ID: 39265141
maybe it is overheating - install speedfan to monitor the temps :
http://www.almico.com/speedfan.php
0
 

Author Comment

by:RedFoxIT
ID: 39345212
I'm not sure what exactly what the issue was, but it stopped after I did a disk check. Memtest passed everything. There didn't seem to be any hardware malfunctions at all. Maybe just a glitch?
0
 
LVL 92

Expert Comment

by:nobus
ID: 39347086
maybe you had a problem in the FAT, that was corrected by the chkdsk
0
 

Accepted Solution

by:
RedFoxIT earned 0 total points
ID: 39406193
That's what I was hoping. Haven't had any problems since.
0
 
LVL 92

Expert Comment

by:nobus
ID: 39407113
if you think it is solved - don't forget to close this
0
 

Author Closing Comment

by:RedFoxIT
ID: 39466437
Chkdsk fixed the issue
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to use the timestamp of existing data in a database to allow Tableau to calculate the prior work day instead of relying on case statements or if statements to calculate the days of the week.
Let’s list some of the technologies that enable smooth teleworking. 
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question