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Blue Screen of Death at Random Times

Posted on 2013-06-20
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Last Modified: 2013-09-05
Hi guys!

I have a computer that is crashing very randomly and giving me the blue screen of death. I have enough knowledge on how to retrieve the mini dump files, but I have no idea what program is causing the issue.

Can anyone here read these files and tell me exactly what is causing the problem?

Ok, so now I can't upload dmp files to Experts Exchange anymore?

Can anyone tell me what I should do if I can't upload them.
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Question by:RedFoxIT
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14 Comments
 
LVL 24

Expert Comment

by:smckeown777
ID: 39264379
You can't upload dmp files? Why not? I've uploaded them before fine...

Worst case zip them and then attach so we can see and help...
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Author Comment

by:RedFoxIT
ID: 39264382
I'm getting an error that says:

The extension of one or more files in the archive is not in the list of allowed extensions: 062013-40575-01.dmp - Shortcut.lnk
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Author Comment

by:RedFoxIT
ID: 39264386
Is it because it's a shortcut? I'm going to feel really dumb if that's the case.
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LVL 24

Expert Comment

by:smckeown777
ID: 39264387
Not sure what 'shortcut.lnk' is...

Zip the files up and then upload
Select the 4 or 5 dump files - right click - Send to compressed folder
Then attach that file to the post
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LVL 24

Expert Comment

by:smckeown777
ID: 39264390
Sounds like it... ;)
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LVL 47

Expert Comment

by:dbrunton
ID: 39264392
Also try the Nirsoft Event Viewer http://www.nirsoft.net/utils/my_event_viewer.html

That might give enough information.
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Author Comment

by:RedFoxIT
ID: 39264421
Alright...well, after making a  fool of myself, here are the files.
061713-22807-01.zip
062013-40575-01.zip
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LVL 24

Expert Comment

by:smckeown777
ID: 39264472
Have you ran Memtest on this machine?

Dumps are random(pointing to Media player and ntkrnlmp.exe) so nothing concrete...but they are 'memory related' errors so first thing I'd do is check ram

www.memtest86.com

Download - burn to cd - run it, see what it reports...
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LVL 91

Expert Comment

by:nobus
ID: 39265141
maybe it is overheating - install speedfan to monitor the temps :
http://www.almico.com/speedfan.php
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Author Comment

by:RedFoxIT
ID: 39345212
I'm not sure what exactly what the issue was, but it stopped after I did a disk check. Memtest passed everything. There didn't seem to be any hardware malfunctions at all. Maybe just a glitch?
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LVL 91

Expert Comment

by:nobus
ID: 39347086
maybe you had a problem in the FAT, that was corrected by the chkdsk
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Accepted Solution

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RedFoxIT earned 0 total points
ID: 39406193
That's what I was hoping. Haven't had any problems since.
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LVL 91

Expert Comment

by:nobus
ID: 39407113
if you think it is solved - don't forget to close this
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Author Closing Comment

by:RedFoxIT
ID: 39466437
Chkdsk fixed the issue
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