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  • Status: Solved
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Blue Screen of Death at Random Times

Hi guys!

I have a computer that is crashing very randomly and giving me the blue screen of death. I have enough knowledge on how to retrieve the mini dump files, but I have no idea what program is causing the issue.

Can anyone here read these files and tell me exactly what is causing the problem?

Ok, so now I can't upload dmp files to Experts Exchange anymore?

Can anyone tell me what I should do if I can't upload them.
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RedFoxIT
Asked:
RedFoxIT
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1 Solution
 
smckeown777Commented:
You can't upload dmp files? Why not? I've uploaded them before fine...

Worst case zip them and then attach so we can see and help...
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RedFoxITAuthor Commented:
I'm getting an error that says:

The extension of one or more files in the archive is not in the list of allowed extensions: 062013-40575-01.dmp - Shortcut.lnk
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RedFoxITAuthor Commented:
Is it because it's a shortcut? I'm going to feel really dumb if that's the case.
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smckeown777Commented:
Not sure what 'shortcut.lnk' is...

Zip the files up and then upload
Select the 4 or 5 dump files - right click - Send to compressed folder
Then attach that file to the post
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smckeown777Commented:
Sounds like it... ;)
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dbruntonCommented:
Also try the Nirsoft Event Viewer http://www.nirsoft.net/utils/my_event_viewer.html

That might give enough information.
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RedFoxITAuthor Commented:
Alright...well, after making a  fool of myself, here are the files.
061713-22807-01.zip
062013-40575-01.zip
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smckeown777Commented:
Have you ran Memtest on this machine?

Dumps are random(pointing to Media player and ntkrnlmp.exe) so nothing concrete...but they are 'memory related' errors so first thing I'd do is check ram

www.memtest86.com

Download - burn to cd - run it, see what it reports...
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nobusCommented:
maybe it is overheating - install speedfan to monitor the temps :
http://www.almico.com/speedfan.php
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RedFoxITAuthor Commented:
I'm not sure what exactly what the issue was, but it stopped after I did a disk check. Memtest passed everything. There didn't seem to be any hardware malfunctions at all. Maybe just a glitch?
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nobusCommented:
maybe you had a problem in the FAT, that was corrected by the chkdsk
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RedFoxITAuthor Commented:
That's what I was hoping. Haven't had any problems since.
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nobusCommented:
if you think it is solved - don't forget to close this
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RedFoxITAuthor Commented:
Chkdsk fixed the issue
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