I need to upgrade from the iOS version 4.3.5 (8L1) I am running on my iPad 1. Before I can do so I need to back up purchases of music, a TV show (Great Expectations) and a movie (The Hobbit) I made on my iPad. This is where my problems begin.
The PC on which I run iTunes is old and slow; I intend to replace it but firstly I need to fix my iPad issues. When I first tried a general ‘sync’ all music not purchased on the iPad was removed from it and ‘Great Expectations’ was transferred into iTunes and off the iPad. On subsequent ‘syncing’ sessions I got a dialog saying that all other 74 purchases would be transferred but every time it starts off with ‘The Hobbit’… and then fails, saying there is inadequate space on my hard drive. This is rubbish because I have (painstakingly) made 46 GB available. For that matter, there is 44 GB available on the iPad. I then get another dialog to say that all content that can be transferred will be … but it never is. It appears ‘greyed out’ in iTunes during initial syncing but then vanishes again with the dialog. I can’t find a way to specifically stop syncing ‘The Hobbit’ (it doesn’t appear under ‘movies’) so that I can get to the music, which I am mostly interested in; perhaps I should just delete it and download again later from the iTunes store?
Furthermore, iTunes refuses to put ‘Great Expectations’ back onto the iPad, saying that this video file type can’t be played on that device. This is also rubbish because I have watched it on the iPad!!
This is driving me crazy and has wasted my entire week… it takes countless hours for this syncing process to work with this old PC and then it fails… repeatedly.