Solved

ERROR ON SCREEN

Posted on 2013-06-21
4
232 Views
Last Modified: 2013-06-24
HI

We have a PC here & while installing XP Operating System - it gives this error message, what is the problem & what can we do to fix it??

Please see attached documents
IMG-20130620-00335.jpg
0
Comment
Question by:shaunwingin
4 Comments
 
LVL 17

Assisted Solution

by:Chris Millard
Chris Millard earned 166 total points
ID: 39265165
As it is showing a problem with the ntfs.sys file, either that file is corrupt, or there may be a hard drive problem. When you install XP, I would suggest letting it do a FULL format on the drive, not just a quick format.
0
 

Author Comment

by:shaunwingin
ID: 39265246
We had it do a full format and this occurred during the full format... so looks like hard disk failure?
Can you recommend software to test all system components perhaps please?
0
 
LVL 70

Assisted Solution

by:Merete
Merete earned 167 total points
ID: 39265522
Could also possible be associated with the PSU, if you have added any a new video card and the PSU is nolonger powerful enough to run it you  may see a message starting similar to this, but since it says run a chkdsk /f
To test all components? on the motherboard?
For the HDD stick it into another desktop as a secondary drive, if you have problems with  boot  points to HDD is no good.
Run a chkdsk /f on it.
Boot into safemode with CMD prompt and run a chkdsk /f
Can you get into safemode?

How old is the HDD computer?
0
 
LVL 91

Accepted Solution

by:
nobus earned 167 total points
ID: 39267677
i suggest to run some diags first - to be sure about the basics
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD, make the cd, and boot from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section - long diag !
http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

In this article I will cover how to take full advantage of your new Amazon FireTV, by side-loading and configuring apps to increase the overall user experience. NOTE: Rooting or making unauthorized changes to your FireTV can void your warranty, I…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now