Solved

Blue Screen Error Message

Posted on 2013-06-21
5
529 Views
Last Modified: 2013-11-17
Hi

Please see attached document - I would like to know what does this error mean and what is it caused by? I would like information on how i can fix this going forward...

Tx
IMG-20130620-00339.jpg
0
Comment
Question by:shaunwingin
5 Comments
 
LVL 17

Expert Comment

by:Chris Millard
ID: 39265201
There are multiple possibilities for this error. If you have an ACPI option in the BIOS, try disabling it.

If this PC has been hibernated, and more RAM added whilst it's in hibernation, that too could cause the issue.
0
 
LVL 6

Expert Comment

by:Tonypeswani
ID: 39265217
Hello,

This problem may occur if you add random access memory (RAM) to the computer while it is in hibernation.


To resolve this problem, restart your computer.

If the problem persists, start the computer by using the Windows CD or by using an emergency startup disk, and then delete the Hiberfil.sys file. To do this, follow these steps:
1.Insert your Windows XP CD-ROM into the computer's CD-ROM drive or DVD-ROM drive, and then restart your computer from the CD-ROM.
Note
 Some computers may require that you modify the basic input/output system (BIOS) settings before you can start the computer from a CD-ROM. For information about how to modify BIOS, see your computer documentation.
2.When the "Welcome to Setup" screen appears, press R to start Recovery Console.
3.If your computer is configured for dual booting or multiple booting, select the relevant Windows XP installation.
4.When you are prompted to do so, type the administrator password, and then press ENTER.
Note
 By default, the administrator password is blank in Windows XP Home Edition.
5.By default, Hiberfil.sys is typically located in the root directory (C:\). At the command prompt, type del hiberfil.sys, and then press ENTER.
6.Restart the computer.


Thank you.
0
 
LVL 28

Expert Comment

by:chilternPC
ID: 39265221
THis must be an old PC. if it has started happening recently it was due to an update from Microsoft. it happens when the system goes into hybernation mode or sleep mode.
 the motherboard does not have the correct settings for the operating system probably due ti its age.

one simple method wouldbe to start the computer and go into the control panel and disable hibernation and sleep mode - this link will help you.

http://support.microsoft.com/kb/920730

I have also seen people fix this by replacing the RAM
0
 

Author Comment

by:shaunwingin
ID: 39265240
Some backround: This occurred on bootup, while booting from an XP install CD.
Yes its an old PC. I inserted a SATA drive and removed the IDE drive as suspect its faulty,
I choose failsafe defaults in Bios.

Any more suggestions please?
0
 
LVL 28

Accepted Solution

by:
chilternPC earned 500 total points
ID: 39265354
XP does not support SATA drives by default.
you need to get the sata drivers on a CD ready to use during install.
as the blue screen says press <F7> when it asks you to install third party drives.
see this youtube clip http://www.youtube.com/watch?v=6oDT40ewh90
if you haven't got the sata driver software for the sata drive you can't proceed.
I would use Vista or Windows 7
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Suggested Solutions

I previously wrote an article addressing the use of UBCD4WIN and SARDU. All are great, but I have always been an advocate of SARDU. Recently it was suggested that I go back and take a look at Easy2Boot in comparison.
This is about my first experience with programming Arduino.
This video teaches viewers how to process images for a time-lapse video. Programs required: Adobe Lightroom, Adobe After Effects, Video Editing Program. In Adobe Lightroom: Import sequence image files into Adobe Lightroom: Develop settings of an I…
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now