Displayname Archive Mailbox of SharedMailbox is the same as personal Archvie Mailbox

Posted on 2013-06-21
Medium Priority
Last Modified: 2014-01-27
Yesterday we installed Rollup 1 for Exchange 2010. This morning we received complaints about the following;

The displayname of the archive mailboxes of all displayed SharedMailboxes in Outlook is the same as the displayname of the archive mailbox of the personal mailbox.

My own mailbox is called Sidney.Mulder@contoso.com and my archive mailbox is called "Online Archive -  Sidney.Mulder@contoso.com"
I have a sharedmailbox info@contoso.com and it's archive mailbox is called "Online Archive - Sidney.Mulder@contoso.com".

Does anybody know of a hotfix to correct this problem. Else i have to rollback Rollup 1.

Best regards,

Question by:mailbeheer
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
LVL 18

Expert Comment

by:Andrew Davis
ID: 39271071
Thats what it should say. What did you want it to say?


Author Comment

ID: 39271136
Hello Andrew,

Before the rollup installation all Online Archives of SharedMailboxes had their own name.
So the archive mailbox of info@contoso.com should say "Online Archive - Info@contoso.com"

Think of this scenario; Someone has multiple sharedmailboxes, lets say; info@contoso.com, hr@contoso.com, phonebook@contoso.com and reception@contoso.com. In our pre Rollup 1 era al archive mailboxes were clearly distinguishable from eachother by name. Now the archive mailboxes of the four sharedmailboxes have the same name as my own archive mailbox. Not very handy when searching for a specific archive.

Best regards,

LVL 18

Expert Comment

by:Andrew Davis
ID: 39271177
Sorry I misread your original question. Yes as far as i am aware they all should have their own name as you state. Checking my system, they are shown with their unique names.

I am guessing that you are on SP3 (Hence rollup1). I have not yet done this, and from what you are saying, i dont think i will :(

Yes i would go back too.

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more


Author Comment

ID: 39283879

Accepted Solution

mailbeheer earned 0 total points
ID: 39800088
Just an update before closure.

This is a known issue. Every Rollup After SP3 has this issue. We still haven't installed RU1/RU2/RU3 or RU4 in production. Currently in migration to Exchange 2013. Thread can by closed.

Author Closing Comment

ID: 39811491
Problem is known with MS. Every update after SP3 has this problem. Waiting for Migration to Exchange 2013

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Suggested Courses
Course of the Month12 days, 9 hours left to enroll

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question