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why does net keep dropping?

this laptop that i am using in my work. i realise that recently the net will just drop from this pc and even though it is showing connected, it will not load a page....

if i restart the machine it fixes the problem....

this happens sometimes every few hours or sometimes once for the day

why is this?
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slingingshot15
Asked:
slingingshot15
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2 Solutions
 
chilternPCCommented:
is it wireless or wired?
maybe the laptop has power saving enabled and if you don't active use wi-fi or ethernet it may power down those ports.

so check the power saving settings and adjust them
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slingingshot15Author Commented:
my power plan is on balanced

it is wireless internet

the internet drops while i am using...it dropped just now and i restarted the machine and then i asked this question
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DarinTCHSenior CyberSecurity EngineerCommented:
so it could be many things
lets narrow it down

are other PCs or laptops still working and remain connected while yours experiences an outage?

this will narrow it down to your specific laptop if it is only your machine...
 or still possibly a network issue if multilple persons are experienceing the same.

we also need to consider whether the ISP is having issues
or if the issues are within your companies network

something like Speedtest will test and verify your speed from the ISP
running several continuous pings(to a network device and a web address) let's you see exactly when the outage occurs and if it solely internal, solely external or a combination of both
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slingingshot15Author Commented:
it is just my pc that seems to be disconnected....the rest works
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chilternPCCommented:
areyou sureyou have to restart the whole laptop?
can you switch off the wifi and then switch it back on see if that reconnects?
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slingingshot15Author Commented:
i never tried the wifi method but i guess if it happens again i can try that method?
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DarinTCHSenior CyberSecurity EngineerCommented:
now that your down to ur specific machine and wireless

lets look at the wireless manager

is it windows....
if its a dell machine - dell has its own wireles manager

sometimes enableing and disableing the wireless NIC in network connections will restablish without the need for a reboot
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chilternPCCommented:
maybe you accidentally hit the wi-fi button and disable the signal.  ;-)
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slingingshot15Author Commented:
nope...the wifi always on...
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slingingshot15Author Commented:
yes its windows
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chilternPCCommented:
have you tried in a different location like home or another wifi place?
let us know if its drops abd you can recover it without rebooting.
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slingingshot15Author Commented:
no i only use this at school.....so far for the day it hasnt happened again...only once
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