Access unexpected error 53: File not found

I have the following code in an onclick event of a label on a form but once in a while the user gets this message:

Access unexpected error 53: File not found

and the user is not directed to the server folder.

Does anyone know what this is all about and perhaps have a solution?


Private Sub Label241_Click()

    'Copied over from frmPartsMasters
    Dim stAppName As String

    On Error GoTo errhand

    stAppName = "C:Windows\explorer.exe \\D5XR1BP1\Company\General Shared Files\PRINTS\" & Me.txtPartN & "\"
    Dim d As Double
    Dim dty As String
    dty = "\\D5XR1BP1\Company\General Shared Files\PRINTS\" & Me.txtPartN
    If Len(Dir("\\D5XR1BP1\Company\General Shared Files\PRINTS\" & Me.txtPartN & "\")) = 0 Then
        MkDir ("\\D5XR1BP1\Company\General Shared Files\PRINTS\" & Me.txtPartN)
        MsgBox "Folder has been created on server.  Remember to place image files in this folder."
    End If

    Call Shell(stAppName, 1)
   
    Exit Sub
errhand:
    If Err.Number = 75 Then
    ' probably directory exists but empty
    ' ignore
    Resume Next
Else
    MsgBox "Unexpected error " & Err.Number & " : " & Err.Description
    Resume Next
End If

Exit_cmdExplore_Click:
    Exit Sub

Err_cmdExplore_Click:
    MsgBox Err.Description
    Resume Exit_cmdExplore_Click

End Sub
SteveL13Asked:
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dec0mpileConnect With a Mentor Commented:
You are going to a network share. Sometimes even though users are logged into the domain, shares do not work or credentials do not authenticate (I've seen this behaviour with 2003 domain controllers, but its possible with all editions). Reboot usually fixes this problem. That's probably the reason why sometimes you see file not found error.

Try to replace the name of the server with the IP in all cases and see if that works better.

EX:
Instead of: \\D5XR1BP1\Company\General Shared Files\PRINTS\
Try: \\192.168.0.10\Company\General Shared Files\PRINTS\

Replace 192.168.0.10 with the proper IP
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aikimarkCommented:
Since you have a space in the path name, you need to surround the path with quote characters.  You can do that with a quote character literal in the string (doubled, of course) or concatenate a couple of Chr(34) values into the string.
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