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Depending on version of EV you may need to upgrade Enteprise Vault to work with Exchange 2010
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Depending on version of EV you may need to upgrade Enteprise Vault to work with Exchange 2010

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Hi Experts,<br />
<br />
I have a client who is unable to open a specific email. <br />
The error indicates: &nbsp;“The item has been archived by Enterprise Vault”<br />
<br />
The company I work for, recently migrated their systems from Exchange 2007 to Exchange 2010.<br />
<br />
During the Exchange Migration the first few steps include:<br />
1. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Disable users quota<br />
2. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Unvault emails<br />
3. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Disable vaulting<br />
<br />
For an unknown reason, this particular email did not get Unvaulted and with no Vault servers in our environment, we cannot supply the Vaulted details as per the screenshot.<br />
<br />
Is there an option to retrieve/recover/restore this message in Exchange?<br />
<br />
As I mentioned earlier, there are no longer EV servers in production, and all archiving is handled by exchange 2010 archive feature<br />
<br />
Any ideas?
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Hi Experts,

I have a client who is unable to open a specific email. 
The error indicates:  “The item has been archived by Enterprise Vault”

The company I work for, recently migrated their systems from Exchange 2007 to Exchange 2010.

During the Exchange Migration the first few steps include:
1.	Disable users quota
2.	Unvault emails
3.	Disable vaulting

For an unknown reason, this particular email did not get Unvaulted and with no Vault servers in our environment, we cannot supply the Vaulted details as per the screenshot.

Is there an option to retrieve/recover/restore this message in Exchange?

As I mentioned earlier, there are no longer EV servers in production, and all archiving is handled by exchange 2010 archive feature

Any ideas?

Issues opening attachment in vaulted emails

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.