After a lot of back and forth with their support I was thinking of posting here and avoiding the reinvention of the wheel.
Switching to Bitdefender Cloud on our Windows 7 pro computers. It's going relatively well except Shoretel Communicator will not communicate with the telephone; a telephone grayed out with a red X ('phone disconnected')
if I disable the firewall it connects fine. I've added the full path and filename for both
C:\Program Files\Shoreline Communications\ShoreWare Client\ShoreTel.exe
C:\Program Files\Shoreline Communications\ShoreWare Client\CSISCMGR.exe
as allow on all networks. Support mentioned something about 'Trafficlight'? I think that screens packets?
I thought I could remove blocking on the application but evidently that doesn't work. I couldn't find a list of specific ports so finally I figured out the syntax for unblocking all ports to the phones.
Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.
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