Hope you can me out. I'm looking for some guidance on the following scenario.
My company recently went into partnership with a company that have Point of Sale systems and servers. My company want to retrieve data on POS and server and connect the figures to our financial system at head-quarters.
Issue number 1: We currently to not have control of POS and Servers. We do not software, anti-virus, patching etc on those machines as they are managed by other consultants.
Our application guys just want to create VPN between sites and allow those system to communicate through our firewall over specific ports. I don't think this is the best way to proceed.
Issue number 2: Headquarters want to access the POS to manage or troubleshoot systems on occasion. Would GotoAssist, NetSupport or WebEx be secure viable solutions for this?
Thank you in advance for your help. Any guidance for people that went through these types of things would relieve some stress over here...