Solved

Locked HP 2000 Laptop

Posted on 2013-06-23
8
638 Views
Last Modified: 2013-06-28
Friend cannot remember password for HP 2000 Laptop with windows 8 and has apparently tried enough times so that PC is 'Locked'. Is there boot procedure to work around this? I know password. Or is OS reinstall from recovery partition needed.
0
Comment
Question by:MARSPATH
8 Comments
 
LVL 16

Accepted Solution

by:
joinaunion earned 500 total points
ID: 39270125
Start of by pressing F8 when booting. Do you have option to repair computer?

If you do choose command prompt in the repair options then type in or copy paste:
 net user administrator /active:yes

Now reboot computer you should have admin option as a log in.Choose that now goto control panel choose users then pick the one with password issue then make new password for account.

Once that is done open command prompt type in or copy paste:
 net user administrator /active:no

Now reboot pick account with new password and see if you can login.
0
 
LVL 92

Expert Comment

by:nobus
ID: 39270449
normally i use nordahls offline password reset tool from ubcd
dind it under HDD/data recovery

http://www.ultimatebootcd.com/                              ultimate boot cd
http://www.ultimatebootcd.com/download.html                  direct link UBCD
0
 
LVL 54

Expert Comment

by:McKnife
ID: 39270582
Hi.

> apparently tried enough times so that PC is 'Locked'
Please explain what you/he sees. Normally, there will be no lockout as the lockout policy is inactive.
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 

Author Closing Comment

by:MARSPATH
ID: 39282869
Seems this 'locked' issue is more 'cockpit' problem than I thought. User will need handholding.
0
 
LVL 92

Expert Comment

by:nobus
ID: 39283573
is the problem solved?
0
 

Author Comment

by:MARSPATH
ID: 39284247
Not yet, User is unavailable for a few days and EE was nagging me about responding. The ability to reinstall OS from recovery partition is always an acceptable option as there is no user data yet. Just '3 [key]strikes and you're locked!
0
 
LVL 92

Expert Comment

by:nobus
ID: 39284968
you don't have to accept an answer yet; just keep this Q alive by posting every 2-3 days a comment
you can even ask to reopen this Q, so you can accept the proper solution later
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Problem I recently had a lot of trouble with File Explorer hanging on my personal computer running Windows 8.1. It's important to note that this isn't Internet Explorer. This was happening when I attempted to access a local network location where I…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question