Solved

Unable to load AntiSpam configuration settings

Posted on 2013-06-23
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Last Modified: 2013-10-08
We are running an exchange 2010 hub server with forefront security 2010. This has been in place for sometime, but suddenly we are unable to load the anti-spam configuration settings under policy management, the loading bar just stays on the screen and eventually generates an error:  'Microsoft Forefront Protection 2010 for Exchange Server is unable to perform the requested function. This may be because microsoft forefront services are unavailable. Ensure that all microsoft forefront services are running and that windows powershell is functional.'

I've checked all services and they are running and I can open powershell. I have restarted all the forefront services with no difference. The only other thing in the console that I can't access is the online protection configure.

Mail still seems to be flowing through and the antispam is still quarantining messages as needed.
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Question by:jaylaa
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3 Comments
 
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Expert Comment

by:Simon Butler (Sembee)
ID: 39270784
Do you have the latest updates for Forefront installed? I don't mean definition updates, but application updates. You normally have to download them mnaully from the Microsoft Download Site.

Simon.
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Accepted Solution

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jaylaa earned 0 total points
ID: 39545472
Rebooted the server and the anti-spam opened successfully
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Author Closing Comment

by:jaylaa
ID: 39554961
Fixed the issue
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