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XP Security Cleaner Pro malware
Hey everybody,
I have a client that had the XP Security Cleaner Pro malware. Malware bytes had a whole page about removing it.
The XP Security Cleaner Pro malware would lock you out of doing anything, even in safe mode you could not do anything. So I followed malware byte's instructions and remove it by starting their hidden dos installer.
Well that was Thursday and today is Sunday. Well the client approached me tonight at our neighborhood get together and said the XP Security Cleaner Pro malware was back!
I scheduled another appointment with them tomorrow, what am I doing wrong? What do you guys recommend?
I have a client that had the XP Security Cleaner Pro malware. Malware bytes had a whole page about removing it.
The XP Security Cleaner Pro malware would lock you out of doing anything, even in safe mode you could not do anything. So I followed malware byte's instructions and remove it by starting their hidden dos installer.
Well that was Thursday and today is Sunday. Well the client approached me tonight at our neighborhood get together and said the XP Security Cleaner Pro malware was back!
I scheduled another appointment with them tomorrow, what am I doing wrong? What do you guys recommend?
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ASKER
It turns out that the XP Security Cleaner Pro was removed the first time, what was left on there was residiual malware which may have been downloaded through backdoor links or they just go to too many weird sites on their computer. Either way I tried to educate them on not going to bad sites and the programs from that link. Without the 2nd answer, I would not have accomplished this. Thanks you two.