Andrew Morris
asked on
Specific website won't open
Hi,
For some reason when I try open www.myheartbeatsgreen.com.au on my laptop it will not open the page. If I get someone else to do it from there work it opens fine.
I get an Error 403 message saying i don't have permission to view the webpage
It used to work ok. I have done the latest update on my Windows 7 HP 64 SP1
I have even removed Norton and still no different. I can ping the website.
thanks
For some reason when I try open www.myheartbeatsgreen.com.au on my laptop it will not open the page. If I get someone else to do it from there work it opens fine.
I get an Error 403 message saying i don't have permission to view the webpage
It used to work ok. I have done the latest update on my Windows 7 HP 64 SP1
I have even removed Norton and still no different. I can ping the website.
thanks
Do you use a proxy server?
I see that your tags on this question include IE, Firefox, and Chrome. Is the same thing happening in all three browsers? In any case, my first suggestion is to clear the cache and cookies. Regards, Joe
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Which browser? Firefox?
If yes, try the following:-
(i) Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
(ii) Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
Tools > Options > Privacy > Cookies: "Show Cookies"
If yes, try the following:-
(i) Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
(ii) Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
Tools > Options > Privacy > Cookies: "Show Cookies"
ASKER
Spot on. Rebooted router and got a new IP from the ISP and presto!