BES problem after changing domain controller on Exchange 2010

Posted on 2013-06-24
Medium Priority
Last Modified: 2013-06-30
Hello, I've been having problems with my BES server (5.03) since I changed the Domain Controller on the exchange EMC.

I changed the selection from Use default Domain Controller to Specifty a Domain Controller and since then the BlackBerry devices activated in the BES can't connect to the server.

Could this change in domain controller be the cause of the BES not working?

If so, any possible fix for this problem?

Thanks in advance for your time.
Question by:ScreenFox
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39271597
Why did you specify the domain controller? That isn't a recommended solution.
However it shouldn't affect the BES operation. Did you restart the BES services after making the change?


Author Comment

ID: 39271612
Yeah, I did and it still not working. I changed because I didn't know what was the "Default Domain Controller" and I wanted to be sure that it was not a specific DC that will be demoted  soon.

I changed back to use default DC but still nothing.
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39271617
Have you rebooted BSE server after making changes in Domain controller?
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.


Author Comment

ID: 39271623
Yes I did.
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39271673
Firstly why are you making Exchange look to a specific DC ?
Hope no issue between the BES server and this DC ?

- Rancy
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39271690
Recreate the BES profile to begin with.


Author Comment

ID: 39271712
Firstly why are you making Exchange look to a specific DC ?
Hope no issue between the BES server and this DC ?

Because I wanted to make sure that Exchange was not using a DC that will be demoted soon.

Recreate the BES profile to begin with.

I recreated the BES profile, but its still not working.

I exceuted IEMSTest.exe and this is the result:

BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
ion 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - BESAdmin

BESAdmin: Opening message store using
        /o=ExchangeEurosigma/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/
        /o=ExchangeEurosigma/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/
cn=Configuration/cn=Servers/cn=MEXHUB/cn=Microsoft Private MDB
BESAdmin: Mailbox opened successfully
BESAdmin: Root Folder opened successfully
BESAdmin: Folder created successfully
BESAdmin: Test folder deleted successfully
BESAdmin: MAPI test completed successfully
BESAdmin: CDO Server Name: MEXHUB
BESAdmin: CDO Mailbox DN: /o=ExchangeEurosigma/ou=Exchange Administrative Group
BESAdmin: CDO logon successful
BESAdmin: CDO COM exception: Code = 80040705, WCode = 0505, Code meaning = IDisp
atch error #1285
    Description = El servidor de Microsoft Exchange no estß disponible. Puede qu
e haya problemas de red o que el servidor de Microsoft Exchange estÚ fuera de se
rvicio por mantenimiento. [AlmacÚn de informaci¾n de Microsoft Exchange Server -
BESAdmin: CDO test failed
BESAdmin: No Send As permission for the {SIGMARED\BESAdmin} account operator.
BESAdmin: Initializing EWS Proxy... successful
BESAdmin: Configuring User... successful
BESAdmin: EWS calendar find request... failed

Open in new window


Accepted Solution

ScreenFox earned 0 total points
ID: 39274245
Found the problem, I had to change the homeMTA setting of the BESAdmin user on ADSIedit.

Author Closing Comment

ID: 39287879
Found the problem myself.

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question