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Danstr1

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VDP shutting down exchange server

My VMWare environment is running VSphere 5.1. Since employing this version along with the current version of Virtual Data Protection, my exchange server is occasionally rebooting. The system even log is reporting this as an improper shutdown so I don't think it relates to HA etc. Also, this isn't occurring to any of my other virtual machines running on the host. The improper shutdown is occurring during the VDP backup and backup itself does complete successfully. This is now happening 3 times a week so it's consistent but not a daily issue. I have reinstalled the VMTools but this had no impact. The Windows event viewer isn't providing any errors prior to the system shutdown taking place aside from informing me that the system was shutdown improperly. This far my Googling hasn't provided an leads. Anyone seeing similar issues or have any recommendations? The server in question is a Windows Server 2008 R2 with Exchange 2010 installed. Never any issues with this machine until the new VDP was set in place.

Thanks!
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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Datastore not full?

check you can create a manual snapshot, with quiesce option ticked.

also not running on a snapshot disk, check my EE Article


HOW TO: VMware Snapshots :- Be Patient
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Danstr1

ASKER

Thanks for the suggestions and also the great article on VMWare snapshots. Datastore has plenty of space. Created a manual snapshot making sure to check the quiesce option which worked successfully.
I would inspect the VMware.log in the VM folder.
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Danstr1

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Datastore has terabytes of free space. Went several weeks without the reboot issue with the VDP disabled for that specific machine. For the heck of it, I enabled teh VDP for a few days and the server began rebooting once again and ceased doing so as soon as I disabled VDP so it is consistent. No similar issues with VDP running on other machines. Also, I previously used VDR on VM 5.0. Upgraded to VDP with 5.1 when the problems began. Never had teh issue when using VDR.
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My comment included the cause which is the reason I chose it as part of the solution. I did this so if anyone were to search a similar issue they see my findings (the cause and not necessarily the solution.)