Link to home
Start Free TrialLog in
Avatar of UnidineIT
UnidineIT

asked on

Otulook issues

User is experiencing issues with calendar invites. Her IPhone is sending out calendar invite acceptance email, in excess of 15 to 20 emails. Is there a way to turn that feature off? Also, would this be done from the phone or the Outlook account? Or both?
Avatar of David Carr
David Carr
Flag of United States of America image

Please try the following:

Have the user when creating a new appointment in Outlook, do not include herslef as an attendee. If she is using a distribution group to invite others, expand that group and remove herself as an attendee.
ASKER CERTIFIED SOLUTION
Avatar of Postmaster
Postmaster
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Just a couple of things here

1) For which ever version of Outlook/Office the user is using
Make sure they have the latest Service PAck Installed
ie Office 2007 =SP3
Office 2010=SP1

2) Make sure the users i-Phone has the latest IOS installed
There is an known issue with IOS 6.1.1 and eariler that causes the IOs Device to cause Excessive communication with the Exchange Server
Often involving calendar acceptance and Recurring Appointments

Solution is to update the Device to IOS 6.1.2

http://support.microsoft.com/kb/2563324