Solved

Otulook issues

Posted on 2013-06-24
3
212 Views
Last Modified: 2013-09-17
User is experiencing issues with calendar invites. Her IPhone is sending out calendar invite acceptance email, in excess of 15 to 20 emails. Is there a way to turn that feature off? Also, would this be done from the phone or the Outlook account? Or both?
0
Comment
Question by:UnidineIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 9

Expert Comment

by:David Carr
ID: 39272142
Please try the following:

Have the user when creating a new appointment in Outlook, do not include herslef as an attendee. If she is using a distribution group to invite others, expand that group and remove herself as an attendee.
0
 
LVL 16

Accepted Solution

by:
Postmaster earned 500 total points
ID: 39273469
Test with the phone switched off.
If all works OK then the phone settings are at fault.
0
 
LVL 47

Expert Comment

by:apache09
ID: 39273667
Just a couple of things here

1) For which ever version of Outlook/Office the user is using
Make sure they have the latest Service PAck Installed
ie Office 2007 =SP3
Office 2010=SP1

2) Make sure the users i-Phone has the latest IOS installed
There is an known issue with IOS 6.1.1 and eariler that causes the IOs Device to cause Excessive communication with the Exchange Server
Often involving calendar acceptance and Recurring Appointments

Solution is to update the Device to IOS 6.1.2

http://support.microsoft.com/kb/2563324
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question