Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

probook 6560b will only boot to safe mode?

Posted on 2013-06-24
4
Medium Priority
?
816 Views
Last Modified: 2013-06-28
works great, but stops only at safe mode. how can I get it to fire up regularly?
0
Comment
Question by:jaybird10
  • 2
4 Comments
 
LVL 88

Accepted Solution

by:
rindi earned 2000 total points
ID: 39273896
First test the RAM using memtest86+ and the HD using the HD manufacturer's diagnostic utility. You'll find both on the UBCD:

http://www.ultimatebootcd.com/
http://pharry.org/data/ubcd524.iso

If both tests are 100% OK use the factory resetting procedure to get the PC back to the state it was in when it was sold. After that remove the trial AV utility and install a proper one, and then run all the windows updates. Then restore your data from the backups you made.

If one of the tests doesn't pass, replace the bad part. If it was just bad RAM it should be OK after that, if it is a bad disk, you'll have to use the recovery media you made when you got the PC to restore it to the factory delivered state on the new disk.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/mostViewedDisplay/?sp4ts.oid=5045605&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c03361126-1%257CdocLocale%253Den_US&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken
0
 
LVL 30

Expert Comment

by:pgm554
ID: 39275111
Not a big fan of HP,but since it's a business class lap,I would suggest calling HP.

Should be free.
0
 

Author Comment

by:jaybird10
ID: 39285548
I've requested that this question be deleted for the following reason:

because
0
 

Author Closing Comment

by:jaybird10
ID: 39285549
excellent solution!   note: accidentally hit delete key
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
While Plesk offers many potential benefits to website administrators, including compatibility with Windows Server and other leading technologies, the company has also been working to differentiate it from other control panels for content managementā€¦
Video by: Tony
This video teaches viewers how to export a project from Adobe Premiere Pro and the various file types involved.
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seveā€¦

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question