Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Retrieving files on C drive of a failed VM server

Posted on 2013-06-24
15
Medium Priority
?
201 Views
Last Modified: 2014-10-20
I had a disk failure on my ESXI 4.1.0 server and swapped the drive. Started all the VMs but a couple had one issue or the other.

My major concern is the server that won't boot up at all.
Initially, the server boots into a blue screen, then restarts and continues the loop endlessly.

Now, I am getting the following error
File (unspecified name) was not found
Reason: the system cannot find the file specified.
Cannot open the disk 'Server-000002.vmdk". verify the path is valid and try again.

I have since rebuilt a replacement VM but there are files on the old server that I need to retrieve. Are these files retrievable? If yes how?

Concise troubleshooting requested!
Thanks for your help, time and input
0
Comment
Question by:HospitalITGuy
  • 7
  • 6
  • 2
15 Comments
 
LVL 19

Expert Comment

by:vmwarun - Arun
ID: 39272257
I hope that you still have the VMDK intact of the old server. Map the VMDK file to another VM and try to copy the files you want.

If you only had C: drive as a VMDK, you can still map it to another VM (helper VM) and then retrieve its contents.
0
 
LVL 1

Author Comment

by:HospitalITGuy
ID: 39272346
Thanks for the quick response.

Where and how would I map or find the vmdk file. This is running ESXI on a Linux OS
0
 
LVL 19

Expert Comment

by:vmwarun - Arun
ID: 39272367
If you are using vSphere client to connect to the ESXi host, select the old VM and on the summary tab, you should be able to see the datastore on which the VM is stored. Click -> Edit Settings and you should be able to see the path where the VMDK is stored.
0
Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

 
LVL 124
ID: 39272373
You have a missing snapshot disk.

Was the VM running on a snapshot?

Please see my EE Article

HOW TO: VMware Snapshots :- Be Patient

it may be possible to re-mount the disk, but there could be some corruption at the OS Partition NTFS level?

If you want to proceed, and you want me to work with you on this issue, please let me know.
0
 
LVL 1

Author Comment

by:HospitalITGuy
ID: 39272449
Hi Hancoccka

I just read your article and that was great info. It looks like the file that was missing is the snapshot.

How do I access the disk locations?


If you want to proceed, and you want me to work with you on this issue, please let me know.

....Answer is yes
0
 
LVL 124
ID: 39272651
can you upload a screenshot of the datastore?

the snapshot file will contain the latest changes. so these will be missing.
0
 
LVL 1

Author Comment

by:HospitalITGuy
ID: 39276599
Sorry for the delay Hanccocka

Some things happened that made light of this issue.

Please see attached screenshot.

 Datastore
0
 
LVL 124
ID: 39276629
it was the contents of the vm folder, so I can see the files we have to work with?
0
 
LVL 1

Author Comment

by:HospitalITGuy
ID: 39276637
How do I access it?
I have no background on Linux.
I poked around the client app
Thanks
0
 
LVL 124
ID: 39277181
no need to go the console, open the datastore browser using the vSphere Client.

see my EE Article, you'll get the idea

HOW TO: Clone or Copy a virtual machine in VMware vSphere Hypervisor ESX/ESXi 4.x or ESXi 5.0
0
 
LVL 1

Author Comment

by:HospitalITGuy
ID: 39278704
Datastore2
0
 
LVL 124
ID: 39278957
okay, so this is a single virtual disk attached to the vm?

ALAMEDA-EKG.vmdk

can you have a look in the VM Settings, at the virtual disk, what does it show?
0
 
LVL 1

Author Comment

by:HospitalITGuy
ID: 39290609
[RAID5:Datastore-3] ALAMEDA- EKG/ALAMEDA- EKG-000002.vmdk
Virtual Disk
0
 
LVL 1

Author Comment

by:HospitalITGuy
ID: 39391544
Hi Hanccocka

Any further help on this.

I renamed the disk to match the name shown in datastore, but get a blue screen when the server boots up. There are some data that I really need to retrieve.

Thanks
0
 
LVL 124

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 39391948
okay, it was to be expected that you would get a blue screen, because the disk could be corupted.

add this virtual disk to a helper vm, so you can browse the disk. (eg add to another working VM)
0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

HOW TO: Connect to the VMware vSphere Hypervisor 6.5 (ESXi 6.5) using the vSphere (HTML5 Web) Host Client 6.5, and perform a simple configuration task of adding a new VMFS 6 datastore.
Ransomware is a malware that is again in the list of security  concerns. Not only for companies, but also for Government security and  even at personal use. IT departments should be aware and have the right  knowledge to how to fight it.
Teach the user how to configure vSphere clusters to support the VMware FT feature Open vSphere Web Client: Verify vSphere HA is enabled: Verify netowrking for vMotion and FT Logging is in place or create it: Turn On FT for a virtual machine: Verify …
This video shows you how easy it is to boot from ISO images for virtual machines with the ISO images stored on a local datastore on the ESXi host.

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question