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File Server Resource Manager 2012 - Fails to generate storage report - Event ID: 8242 and 602

Posted on 2013-06-24
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Last Modified: 2013-07-22
Installed file server resource manager roll on new 2012 file server.   When I attempt to run a dup report on the local volume, I received an error message: "the report generation task failed with the following errors: Error generating report job with task name".  "

Event ID 8242 and 602 are logged in the event viewer.

When I click on schedule a new report task, I get an error "Class not registered".


Log Name:      Application
 Source:        SRMSVC
 Date:          6/24/2013 11:11:03 AM
 Event ID:      8242
 Task Category: None
 Level:         Error
 Keywords:      Classic
 User:          N/A
 Computer:      xxxxxxxxxxxxxxxxx
 Description:
 Reporting or classification consumer '' has failed.
 Event Xml:
 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="SRMSVC" />
     <EventID Qualifiers="32772">8242</EventID>
     <Level>2</Level>
     <Task>0</Task>
     <Keywords>0x80000000000000</Keywords>
     <TimeCreated SystemTime="2013-06-24T16:11:03.000000000Z" />
     <EventRecordID>1276</EventRecordID>
     <Channel>Application</Channel>
     <Computer>xxxxxxxxxx</Computer>
     <Security />
   </System>
   <EventData>
     <Data>
     </Data>
     <Data>

Error-specific details:
    Error: (0x80131501) Unknown error</Data>
     <Binary>2D20436F64653A20434E534D4D4F444330303030303234332D2043616C6C3A20434E534D4D4F444330303030303231322D205049443A202030303030333036302D205449443A202030303030333734382D20434D443A2020433A5C57696E646F77735C73797374656D33325C73726D686F73742E657865202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
   </EventData>
 </Event>


Log Name:      Application
 Source:        SRMREPORTS
 Date:          6/24/2013 11:11:03 AM
 Event ID:      602
 Task Category: None
 Level:         Error
 Keywords:      Classic
 User:          N/A
 Computer:      xxxxxxxxxxxxxxxxxxxx
 Description:
 Error generating report job with the task name ''.

Context:
  - Exception encountered = System error.

Event Xml:
 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="SRMREPORTS" />
     <EventID Qualifiers="0">602</EventID>
     <Level>2</Level>
     <Task>0</Task>
     <Keywords>0x80000000000000</Keywords>
     <TimeCreated SystemTime="2013-06-24T16:11:03.000000000Z" />
     <EventRecordID>1277</EventRecordID>
     <Channel>Application</Channel>
     <Computer>xxxxxx</Computer>
     <Security />
   </System>
   <EventData>
     <Data>Error generating report job with the task name ''.

Context:
  - Exception encountered = System error.
 </Data>
   </EventData>
 </Event>
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Question by:roosterup
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3 Comments
 
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Expert Comment

by:Tonypeswani
ID: 39288006
Hi,

I tried and was able and successfully generate a report on my C volume. I am using Server 2012. I went to FSRM MMC, select Storage Report Management, Generate Report Now, on the settings tab, I choose Large Files, On Scope tab, I choose User files and added c:\  and my reports generated with no issues.

Let me know if this was helpful,

Regards,
TonyP
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LVL 1

Accepted Solution

by:
roosterup earned 0 total points
ID: 39327273
This worked after restarting the services.
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LVL 1

Author Closing Comment

by:roosterup
ID: 39345239
Restarting the services fixed the problem.
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