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Windows 7 and External Windows XP Drive

Posted on 2013-06-24
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Last Modified: 2013-07-09
Hi

I have a Maxtor Desktop Basics 1TB drive which works fine with Windows XP however when I connect it to my Windows 7 Ultimate Computer it wants to format it.

Can anyone help me on this one?

I have made it active in Disk Manager and when I scan it via a recovery tool everything is there its just Windows 7 doesn't want to read it ?

Thanks in Advance
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Question by:joebro1971
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Expert Comment

by:rubech
ID: 39272516
Hi joe, do you have any password software or utillities presintalled on the drive? If so plug it in your xp machine and disable it, and try again.

Hope this is the case

Ruben
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Author Comment

by:joebro1971
ID: 39272606
No not that I know of - its just a standard installation ......
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Expert Comment

by:rubech
ID: 39272640
Can you check in Event Viewer if you have an event id so we can troubleshoot this problem more precisely

You can find and launch Event Viewer by opening the Control Panel, accessing the System and Security category, selecting the Administrative Tools item, and double-clicking the Event Viewer icon. However, you can also simply click the Start button, type Event in the Start Search box, and press Enter once Event Viewer appears and the top of the results display.

Ruben
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Author Comment

by:joebro1971
ID: 39272904
There seems to no errors referring to usb or hard drive ....
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Expert Comment

by:rubech
ID: 39272993
Did you format your hd in windows xp o use it as it come from the box?

Some times they have preloaded software and it may not be compatible with windows 7, i can see no other cause of the problem.

Maybe do a quick scan in xp

Ruben
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Author Comment

by:joebro1971
ID: 39273028
unfortunately i no longer have a windows xp computer - its funny that it did read it fine all last week but now with no change it wants to format it .....
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Accepted Solution

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rubech earned 500 total points
ID: 39273074
Sorry to hear that. If it worked ok in this machine then the partition may be damaged, but you can check with maxtor (now seagate) test software, Seatools:

http://knowledge.seagate.com/articles/en_US/FAQ/202435en

Ruben
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