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Change msi behaviour

Posted on 2013-06-24
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Last Modified: 2016-11-24
Hello,

I have a Dell application (OpenManage) which is used to monitor the hardware in Dell servers.

By default there are two install options:

1. On Dell server hardware with server OS, all components are installed
2. On laptop or desktop hardware only the admin tool is installed

I have a Dell Server where we will be running a desktop OS (Windows 7). I would like to be able to install all the OM components so that the hardware can be monitored.

I've had a look at the MSI file with Insted, and I can see a table with features. But I don't know what I'm doing when it comes to this.

I've attempted a command line install as follows:
C:\OpenManage7-2\windows\SystemsManagement>msiexec /i SysMgmtx64.msi ADDLOCAL=iDRAC,IWS,RAC5,SI

Windows Installer reports that the installation package cannot be opened.

I can see some transform files in the same directory as the MSI but Insted can't open - or if it can - I can't drive it.

I think the basic issue is that there is an OS check somewhere which I would like to disable/override. I realise that at this point there may be some underlying components missing on the system but I need to at least get the installer trying to install all the components before I can worry about that.
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Question by:tonydav67
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Expert Comment

by:Vadim Rapp
ID: 39273600
Before thinking about the features, you need to address "the installation package cannot be opened". Verify that the platform is right, i.e. x64, and run the command from elevated prompt.

I found this document, which lists the features you discovered inside, among ton of other information. It doesn't look like you will be able to install everything you want this simple;  even if you manage to install server components on desktop o/s, it's very likely that the software itself will refuse to work. Especially the software designed to monitor server system.

Curious, what is it that you are going to monitor? Ideally, a server should be reliable enough to forget about it. If it requires "monitoring", it's bad sign.
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Author Comment

by:tonydav67
ID: 39273650
The platform is right

The server components. don't agree with your assessment. Monitor components and take action before service is disrupted
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Author Comment

by:tonydav67
ID: 39273661
OK I've resolved the issue with command-line not working. Goof on my part. Command-line in first post is now accepted but effectively ignored. Installer runs but default selections are still chosen (i.e. no different to running setup.exe)
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Expert Comment

by:Vadim Rapp
ID: 39273704
Please produce installation log and post here.

msiexec /l*v installation.log /i SysMgmtx64.msi
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LVL 2

Author Comment

by:tonydav67
ID: 39273711
Install log attached, this is up to the point where the install would commence and only install the 'Server Administrator Web Server'.

The transform files are different languages.
installation.zip
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Accepted Solution

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tonydav67 earned 0 total points
ID: 39273854
I was able to modify the package using InstallShield
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Author Closing Comment

by:tonydav67
ID: 39286442
It works
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