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Vista Home Premium 64bit boots to White Screen only?

Posted on 2013-06-24
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Last Modified: 2016-11-24
I have an older Dell Studio laptop with Vista Home Premium 64 bit (yuk!) and it now boots to a WHITE screen after briefly displaying the windows desktop (about 3 seconds).  I cannot enter Task Manager, Command Prompt or safe mode.  The only other account is a Guest account and it has no admin rights.  Finally, the only OS CD I have is for Vista HP 32 bit and it will not run repair install.  The CD drive is very slow and I don't believe it's working properly.

HOW can I fix the white bootup issue or remove the malware with these limitations?  I can remove the HDD and run a manual scan with another system if necessary.

Thanks,
Shane
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Question by:ComputerPros-ga
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4 Comments
 
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nobus earned 500 total points
ID: 39273866
here they suggest it could be the moneypak virus :  http://www.vistax64.com/general-discussion/299347-white-screen-cant-do-anything.html
so download the offline defender cd, and run it : http://windows.microsoft.com/en-gb/windows/what-is-windows-defender-offline
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by:rindi
ID: 39274784
It could also be a problem with the display. Does it do the same thing with an external display attached? If not, try moving the lid back and forth, maybe the cable is frayed.
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by:ComputerPros-ga
ID: 39285901
Removed the HDD, scanned to remove viruses and works OK now.
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by:nobus
ID: 39286289
tx for feedback
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