Solved

RDP issue

Posted on 2013-06-24
3
247 Views
Last Modified: 2013-07-15
Hi Team,

 This is regarding an RDP issue.I am able to RDP a windows server 2008 enterprise server located in customer network.Its a Vmware virtual machine.But customer unable to RDP the same server.Please let me know which are the steps need to be done to connect the server from customer end.

Thanks and Regards
Renil
0
Comment
Question by:renilchalode
3 Comments
 
LVL 6

Expert Comment

by:Vijay Pratap Singh
Comment Utility
Please login on the server that RDP mode is enabled connection from any version as that might be the issue choose less secure client with any version can connect
0
 

Expert Comment

by:vikunya
Comment Utility
If the customer is on the LAN network, try the internal server IP or name as the computer to login. If the server on the same network they should not need login to an external address
0
 
LVL 11

Accepted Solution

by:
Pradeep Dubey earned 500 total points
Comment Utility
Check the settings enabled or not in the system properties :

RDP settings

Ask client to use the IP to tae RDP.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

I had a question today where the user wanted to know how to delete an SSL Certificate, so I thought that I would quickly add this How to! Article for your reference. WHY WOULD YOU WANT TO DELETE A CERTIFICATE? 1. If an incorrect certificate was …
OfficeMate Freezes on login or does not load after login credentials are input.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now