International BES Express

Posted on 2013-06-25
Last Modified: 2013-06-25

Currently working for a small firm with a number of small offices around the world.  Company is running BES express.  There is one BES in each country.

The mobile providers are all different, in each country.

Is it necessary for me to run BES in each country? If so, why?

Or would it better to just run a single BES?  Will this work bearing in mind the different mobile network suppliers?

Any supporting docs would be great :)

Many thanks
Question by:Tommy_Cooper
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39274331
No, it is not necessary to run a BES in each country.

BES is completely mobile phone provider independant. The mobile provider provides the connection to the Blackberry network only (plus the "phone" bit. There is nothing to be gained by running a BES in each location UNLESS there are also Exchange servers in those countries.

In a previous job I had Blackberry devices in every country in Europe, on a single BES in the UK. I was able to support the Blackberry part, problems with the phone part were handled locally.


Author Comment

ID: 39274364
Hi Simon,

As I thought :)  I didn't mention this, but yes, there are also Exchange servers in each site.

Do you know if there is there much effect or latency with a BES in London and Exchange servers out there in Europe?  

I also have offices in the US/Caribbean and Far East, but I might try moving the EUR users first.

Anyone else have thoughts?

LVL 63

Accepted Solution

Simon Butler (Sembee) earned 500 total points
ID: 39274400
BES should be as close to the Exchange servers as possible.
Therefore if you have an Exchange server in each location I would leave BES alone.
BES effectively makes a live MAPI call to the mailbox at very frequent intervals - think Outlook out of cached mode. Therefore trying to run that internationally will be slow and isn't recommended.

I think this is discussed in the design and technical documents for the full BES 5 product, which is the same underneath as BES Express.


Author Comment

ID: 39274401
Hi Simon,

Brilliant. Many thanks!

Have a great day!


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