Solved

Office Communicator Certificate Error

Posted on 2013-06-25
8
502 Views
Last Modified: 2013-07-18
I have 1 user that is all of a sudden getting an error when logging into Office Communicator 2007 "There was a problem in verifying the certificate please contact your systems administrator"   She states that nothing on her box changed or malfunctioned.  One day she was working with OCS just fine and the next this error appeared.  We have tried uninstalling and re-installing but get the same error.  I am not all that familiar with certificates so require assistance....

Thank you
0
Comment
Question by:Twhite0909
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 

Author Comment

by:Twhite0909
ID: 39274914
Bueller...Bueller....
0
 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 39276879
The certificate may have expired.  You will have to go into the user store in certmgr.msc and look for expired certificates
0
 

Author Comment

by:Twhite0909
ID: 39278099
There are a ton of expired certificates.  Which one is for Office Communicator?  How do I install a new one?  Where does the new one come from

"I am not all that familiar with certificates so require assistance...."
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 39278278
Any that are expired you can delete. Look for the Key Usage Property.
0
 

Author Comment

by:Twhite0909
ID: 39278958
There is not a Key Usage property.  This is on a Windows 7 box.  I see

Issued to
Issued by
Expiration date
Intended Purposes


However intended Purposes is VERY VERY vague and does not out right say "Office Communicator"  So what am I looking for here?
0
 
LVL 80

Accepted Solution

by:
David Johnson, CD, MVP earned 500 total points
ID: 39279004
Is this the only user that is getting the error? or is it everyone that uses that office communicator server?
If it is the office communicator 2007 server
http://infrastructurehelp.wordpress.com/2012/07/30/updating-office-communications-server-2007-certificatesalternate-method/
0
 

Author Comment

by:Twhite0909
ID: 39281340
It is only happening to one user and yes it is Office communicator 2007.  Why would this happen to only one user?
0
 

Author Comment

by:Twhite0909
ID: 39281407
OK so like I said IM a dummy when it comes to certs.  THsi is a good link but when it says the cert info and use ISS I have no idea what its talking about.  What on that HTTP link do I replace to get my IIS site and get a cert?  


Use the CA Web Site
 to get the certificates was to use the IIS site, https://NewCaName.CompanyName.com/certsrv.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Read this checklist to learn more about the 15 things you should never include in an email signature.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question