Solved

Using Remote Desktop on Windows 8

Posted on 2013-06-25
1
373 Views
Last Modified: 2013-06-26
Hello:

A co-worker of mine was recently assigned a new laptop with the Windows 8 OS.  

For a support case, she needed to VPN in and, then, use the Remote Desktop Connection (RDP) to a SQL server.  RDP would not get her to the authentication/sign on screen, though.

But, when she used a Windows 7 laptop, she was able to get to the authentication screen.

What needs to be enabled, then, on Windows 8 for you to RDP from a Windows 8 laptop to another environment?

TBSupport
0
Comment
Question by:TBSupport
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 1

Accepted Solution

by:
leonidl1 earned 500 total points
ID: 39274889
Hi,

It seems that there is a problem with RDP client version,

In Windows Server 2012/Windows 8, RDP connection support UDP protocol connections(but in Windows Server 2008, the RDP connection doesn't support UDP),

if we don't customize it, then clients will choose the optimal protocols(TCP or UDP) for delivering the best user experience.

If the Win8 clients use UDP for the RDP connection but Windows Server 2008 TS Gateway doesn't support that, then such issue will occur.

Also it can be a certificate problem so, In that case do the following on Server Machine:

1.  Open IIS manager
2.  Select the default web site
3.  Select SSL
4.  Change the setting to ignore client certificates.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Samsung SSD 840 EVO and 840 EVO mSATA have a well-known problem with a drop in read performance. I first learned about this in an interesting thread here at Experts Exchange: http://www.experts-exchange.com/Hardware/Storage/Hard_Drives/Q_2852…
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question