Using Remote Desktop on Windows 8

Hello:

A co-worker of mine was recently assigned a new laptop with the Windows 8 OS.  

For a support case, she needed to VPN in and, then, use the Remote Desktop Connection (RDP) to a SQL server.  RDP would not get her to the authentication/sign on screen, though.

But, when she used a Windows 7 laptop, she was able to get to the authentication screen.

What needs to be enabled, then, on Windows 8 for you to RDP from a Windows 8 laptop to another environment?

TBSupport
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TBSupportAsked:
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leonidl1Connect With a Mentor Commented:
Hi,

It seems that there is a problem with RDP client version,

In Windows Server 2012/Windows 8, RDP connection support UDP protocol connections(but in Windows Server 2008, the RDP connection doesn't support UDP),

if we don't customize it, then clients will choose the optimal protocols(TCP or UDP) for delivering the best user experience.

If the Win8 clients use UDP for the RDP connection but Windows Server 2008 TS Gateway doesn't support that, then such issue will occur.

Also it can be a certificate problem so, In that case do the following on Server Machine:

1.  Open IIS manager
2.  Select the default web site
3.  Select SSL
4.  Change the setting to ignore client certificates.
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