Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

survey questions for better IT support

Posted on 2013-06-25
1
Medium Priority
?
411 Views
Last Modified: 2013-07-11
I wanted to know where I may be able to get some type of survey questions examples for our IT department?  We wanted to get some feed back such as:

1.  how our service is running
2.  Are our technicians arriving on time
3.  and basically rate our service.

any ideas?
0
Comment
Question by:uppercut7141
1 Comment
 
LVL 15

Accepted Solution

by:
jerseysam earned 2000 total points
ID: 39274862
Look at:

http://www.constantcontact.com/aka/docs/pdf/survey_sample_qa_tips.pdf

Specifially section called Customer Support / follow up (page 6)
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Building a successful professional career is a long and difficult journey, especially in case if your decisions are not chosen carefully. For example, if you think that you can get to the desired position without experience and apply for it, your ch…
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Suggested Courses

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question