Solved

Windows 8 does nothing after password is entered

Posted on 2013-06-25
5
459 Views
Last Modified: 2013-06-28
I have a new HP G6 laptop g6-2292nr.  When I received the machine I entered in all questions during the initial boot up.  Now when I'm at the login screen I enter my password and the spinning circles just keep on spinning.  I've left the machine on for over 24 hours with no resolve.  Thanks in advance.
0
Comment
Question by:1namyln
  • 2
  • 2
5 Comments
 
LVL 3

Expert Comment

by:nodemaster
Comment Utility
This may not sound helpful, but I give you my word that I am not trying to be sarcastic. Consider downgrading to Windows 7. I have successfully downgraded from Windows 8 to Windows 7 on HP, Dell, and Toshiba laptops after the end-user was told it was not possible. The fact that the laptop manufacturer may not be willing to support Windows 7 simply means that we'll have to find your drivers manually. It also will not void any hardware support.

If you decide to give it a try, we will be here to guide you through the process.
0
 
LVL 15

Expert Comment

by:jerseysam
Comment Utility
Does is start in safe mode and log in ok?

Are you able to do system restore from safe mode?

Failing that maybe looking at recovery partition.

If you can log in under safe mode are you able to set up a new user account and log in with that?
0
 
LVL 1

Author Comment

by:1namyln
Comment Utility
I've pressed F8 just after the HP screen and it won't access safe mode.  Will try a system restore from the ESC menu at bootup.
0
 
LVL 15

Accepted Solution

by:
jerseysam earned 500 total points
Comment Utility
Otherwise you are looking at system recovery or startup repair etc but if you cant get in to safe mode and not system restore then may need a rebuild.
0
 
LVL 1

Author Comment

by:1namyln
Comment Utility
I was able to restore using the esc key menu.  This repaired the problem.  Thanks for your efforts.
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
OfficeMate Freezes on login or does not load after login credentials are input.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now