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APC Symmetra LX Fault BEEPING

Our UPS is beeping like crazing and we're having some difficulty getting through to APC support.  Anyone on here know how to shut the beeping off?  Any idea about the error in the attached image?
1 Solution
You have a bad battery module.  If you disengage the bad battery from the UPS, the beeping will stop until you get a replacement.  On the battery module, turn the black loching key in the center uo the unlock position, the using the little lip on the battery, lift and pull towards you.

This will disengate the battery.  You're runtime will be affected (it will drop), but the beeping will stop.
amigan_99Network EngineerAuthor Commented:
That did it!  Thank you.
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