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Server 2008 RDS - remote control a disconnected session

Posted on 2013-06-25
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Last Modified: 2013-06-26
My research suggests it is not possible to remote control a disconnected RDS session.

Are there any alternatives to this restriction?

Example:
- A process runs in a user session, then the user disconnects.
- other users may need to remote control the session - but cannot for security reasons have the password of the disconnected user

Workarounds?  Other Solutions?

It seems odd that I can remote control the session without user prompting if the user is connected, but can't when the user is not connected...
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Question by:snowdog_2112
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Expert Comment

by:Zephyr ICT
ID: 39275739
Does the disconnected session need to stay "available"?

Otherwise you can configure to log it off automatically: http://technet.microsoft.com/en-us/library/cc754272(v=ws.10).aspx
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Author Comment

by:snowdog_2112
ID: 39278377
The session does not need to stay Connected, but does need to stay AVAILABLE for other users to connect to the session.  A different user must be able to connect to the session *WITHOUT* entering the password of the session.

(yes, this is a result of bad application design, but it's the situation I have to deal with).

Example:
USER-A logs on via RDP, starts an application with a GUI, disconnects RDP session

USER-B - must interact with the GUI in USER-A's session.

If USER-A session is ACTIVE, USER-B can Remote Control without user intervention.  However, if the session is DISCONNECTED, USER-B cannot Remote Control.  The "Connect" option is available, but USER-B cannot have access to USER-A's password.

I see other people with the same need, but no solutions posted.  Thanks.
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Zephyr ICT earned 2000 total points
ID: 39279479
Hmmm no I don't see an immediate solution for this special case either...  

The only thing I can think of is using special accounts where all users know the password...  It's not ideal of course.  But it still wouldn't solve the disconnect issue.
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Author Comment

by:snowdog_2112
ID: 39279973
Aside from 3rd party solution - LogMeIn Rescue, for example, has "unattended access" to a remote support session for a determined time - I don't see a Windows solution.

Thanks all for the comments.
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Author Closing Comment

by:snowdog_2112
ID: 39279974
There is no solution.  That is the "answer".  Thanks all!
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