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Office 2013 Clipboard problem

Posted on 2013-06-25
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Last Modified: 2015-01-25
Hello, I have a problem with clipboard with Microsoft office 2013. Other computers around my work environment are also having the same problem. When others copy data/info onto their clipboard, the info they copy shows up in my computer when I paste. When I paste, wrong information shows up accidentally, which causes a major problem with our company. The sharing clipboard is not functioning correctly. This did not happen in Office 2010, only on 2013. Our computers are on a work-group, not a domain.
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Question by:dohjoe563
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LVL 45

Expert Comment

by:Jackie Man
ID: 39277261
When I paste, wrong information shows up accidentally <- can you illustrate more on this point?
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Expert Comment

by:aikimark
ID: 39277998
are you using terminal sharing software, such as Citrix?
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by:dohjoe563
ID: 39284622
"When I paste, wrong information shows up accidentally." To elaborate, other information that people copy and paste on their own computers displays on mine. For example, when another computer copies a sentence, that same exact sentence would appear on my computer as I paste, which causes a major situation due to incorrect info that I display. During Microsoft Word, excel, etc., the clipboard becomes filled up continuously with others information that is being copied. There is no sharing software within our computers. This started occurring after installing Office 2013. Office 2013 is now a web install (Click and run) process.
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Accepted Solution

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dohjoe563 earned 0 total points
ID: 39294221
We figured out the problem. The common link between the users was TeamViewer. Once the service was turned off, the issue went away. Poof!

You can close this out as resolved.
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